-
October 2023 by Detroit Doll
Roots has been around for 50 years. I have been purchasing from this company for a long time. The quality of their clothing makes it so worth the trip. You will enjoy everything they have! Definitely worth it!
-
February 2023 by Aylin
The products are definitely of great quality, and the store is well-kept and inviting. The only problem I saw there today was the consistent disrespect some of the younger employees had against the employee with Down Syndrome who was doing a wonderful job greeting and helping customers. One of the bully employees actually said “I would be scared if I saw him walking up to me in the dark” among other disturbing comments after the person walked away. This mindset should be addressed by management immediately because it was genuinely painful to witness, as someone who also has family members with disabilities.
-
December 2022 by Rich Basher
Quality clothing with great staff to help you find the perfect gift for the holidays.
-
April 2022 by John Burnley
Experience at magnificent time management was dynamic communication great communication employees were absolutely fantastic
-
March 2022 by Jacob Bayer
I’m so happy to have this store in downtown Birmingham. It’s nice to shop in person and this is my favorite place to do it! Our family shops here all the time and the staff are the best!
-
February 2022 by Chloe Judd
Want to say thank you soooo much to Suzie. Google showed the hours as open 11-8pm (aparently for next door) we showed up at 6:10pm after they just closed. She was kind enough to let us in to make our purchases. She definitely did not have to do that. It helped us out so much since we drove 2hrs to get there. She deserves an award for being so awesome.
-
January 2022 by Sabrina Sanford
Great products, I’ve been shopping there for 33 years.
-
November 2021 by Michael Christy
Great personable service offering a wonderful quality driven product.
-
July 2021 by Michelle D.
Great place to stock up on Canadian Roots gear - the sale rack at this location never disappoints and the staff is always helpful and friendly!
-
December 2020 by elizabeth constance
My daughter and I were in this store last night to talk to the manager about a hat my daughter bought a few years ago. The manager was so rude to us, was not helpful at all. She should not be working with customers, very poor customers service. If anything she should have been bending over backwards to try and help us. She’s lucky we even came in the store with what’s going on right now. She was too busy folding clothes to even look up and try and help.When we were in there last time we bought a lot clothes and have been very satisfied. They are of very good quality and very stylish but the manager has got to go!!! We were going to buy more merchandise to try and help a small business but we walked out!!! Very disappointed!
-
October 2020 by Kelia Oree
Great staff and comfortable clothing at a fair price
-
July 2020 by Lewis Fenderson
One of my favorite places. They are currently limiting the number of shoppers to accommodate social distancing. I hadn't been there in a while and was disappointed to discover they have significantly reduced the footwear selection. Prices have always been a little high, even considering the high quality of the merchandise, but I was happy to find most items were 25% off.
-
March 2020 by Nicole E.
Alas, so nice to not have to cross the border for some good quality beaver wear. I first bought a long purple hooded sweater from the Root store in B.C., a while back, but now it's so convenient having this Root store nearby, that's if you can snag a parking spot on the street, otherwise it's a structure parking and a little trek to get here. I have only bought workout hooded sweaters from here in the past, always good, solid quality threads. Will outlast most relationships. :)
-
March 2020 by mister dumpling
Good quality clothes and a nice selection of styles. Prices are reasonable and staff is friendly.
-
December 2019 by Tony S.
We have always had a good experience shopping here. The location is great/terrible at the same time. Located on Maple in downtown Birmingham is great, but parking is a challenge especially in cold/rainy weather. The clothing is very high quality, and the staff is very friendly. Great products, but you need to be patient when making the trip. It's worth it though.... Enjoy!