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April 2024 by Ben White
Showed up at 6:45 on a Tuesday and was told by Hannah that I couldn’t give my dog a quick 15 minute bath because the store closed at 7:30 and they were all still dirty and she needed to clean them? After that, she said they were suddenly also being used, despite there not being one single car in the parking lot. Hannah also has a very bad attitude for working in customer service. Won’t be back to this location - the Grosse Pointe location is SO much better!! Highly recommend that location! They are so friendly and accommodating!
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April 2024 by Sylvia Starkman
They do what they say and when they say. Great in store and delivery service.
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March 2024 by Vince Rende
The staff was extremely friendly, helped me find what I was looking for, and gave me some recommendations for healthy options for my dog's treats. I will be happy to shop here again.
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March 2024 by Nychole Parton
Excellent customer service! I love that when you walk in, they immediately want to help you get what you need. When I come in for dog food, they get it for me and carry it to my car for me.I love taking my sog here for the self-service bath as well because it makes giving her a bath so much easier.
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March 2024 by Annika Wilson
First time visiting here yesterday. Staff is extremely friendly and will help you find whatever you need. Their prices are excellent. I will never go to any other pet store now that I’ve been here!!
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March 2024 by Kaitlyn Bond
Good price, good deals, quick and easy delivery
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February 2024 by Debbie Zborowski
I went to the store in Southfield for the first time and was impressed with how much they carried and the variety of items. I went there specifically for a harness for my shepherd. To my dismay I could not find the price of it listed anywhere and the cashiers had a line of people, so I figured I’d look for a coat for my dog as well. I found one for dogs who hunt and the quality looked great not to mention they had the size my dog needed which I’ve had a hard time finding in general pet stores. Once again I could not find the price. Another customer was next to me and she too could not find it! So I decided it was not worth my time. I turned around and walked a little bit and saw the doggie mats and was very curious on the price as I have one that I really like and considered getting another one. Well guess what, once again there was no price. At that point I was done with this store but did pick up a treat for my dog before I left. I told the cashier about my disappointment and she was very sorry and went out of her way to make me happy before I left. If it wasn’t for her, my rating would have been a 1. I went in there to buy a harness and would have walked out with that and the coat had I not been so frustrated not finding prices when I walked in.
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February 2024 by Larry Sirgany
The best staff , personally involved in helping you with your choices. Robin is a ray of sunshine to everyone she meets. So glad too see her here from Bloomfield. She's the reason we drive to Hollywood!
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January 2024 by kayla rodriguez
always enjoy my visits here. Staff is always super friendly and extremely helpful with any questions and concerns i have. i will go out of my way to come to Hollywood feed rather then going to any other pet store. they price match and love their frequent buyer program
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January 2024 by Colton Erickson
Friendly and knowledgeable staff, wide verity of dog/cat goods and supplies.
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December 2023 by Dori Matthews
Very helpful
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December 2023 by Sue Mulvaney
Staff was attwntive and helpful. Pricing was very close to other pet store prices. They did have some specials that the staff informed me of, which was helpful
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December 2023 by Manny S
Love this place. Awesome staff!!
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December 2023 by Sherry Pianko
The staff are knowledgeable and extremely helpful. Thank you for your excellent customer service!
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November 2023 by Kym Kinchen Reeves
Excellent customer service, amazing deals and products!!!!
