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“Big thanks to the team for assisting with shipping my parcels internationally.
Special thanks to Tim for guiding me through the process successfully. Appreciate your great customer service and wish all the very best!
Definitely recommend this UPS location for future services.”
“Jason is always a delight to work with. He always has a smile on his face, is patient with each and every customer, and doesn’t hesitate to step in and help when he sees a customer struggling with the self-service machines. All companies should strive to mass produce a Jason.”
“I’ve been visiting a client in AmeriCenter Suites in Bloomfield for the past several months on business and extremely impressed. Allison and Alycia are very personable at the front desk and always welcoming. Their professionalism and courtesy is typically what you find when in the lobby of a large corporation. It’s refreshing to see people in this day and age still enjoying their jobs.”
“Jayla and Tyson are the best. They are helpful and kind. Actually ALL the associates and managers are awesome!!! Shout out to Alan and Marlon for SUPERIOR service EVERY time I come here. I APPRECIATE THEM SO MUCH!!!!”
8:30AM - 5PM
755 W Big Beaver Rd Suite 2020, Troy
Mailbox Centers
“Renee and the crew at Intelligence Office in Troy are top-notch! I've been with them for a year now, and I couldn't be happier. The office views are breathtaking, the vibe is super welcoming, and there's hardly any noise during the day. Plus, parking is never a hassle. Highly recommend for anyone looking for a great workspace!”
“The staff at the UPS Store on Livernois in Rochester Hills are always courteous, knowledgeable and professional. Great success with mailing packages, letters, etc… from here - I highly recommend.”
“AmeriCenter of Troy is a great working space. Very friendly and professional team members. One of the reasons why I enjoy being here is because of the ladies up front. Kelly & Susan are so friendly and always have a smile on their faces. They treat my clients so kindly and they make me feel they are part of Jway Graphics Team – and that is really hard to find nowadays. I highly recommend AmeriCenter of Troy with no doubts.”
“Seth is amazing! He is courteous, professional and extremely helpful! I can count on him to advise me which way to ship and get the packages there on time! I don't go anywhere else !!”
8:30AM - 7PM
3334 Rochester Rd, Troy
Mailbox Centers
“Friendliest team at this store. Kristine is the kindest, she always understands the needs of small business owners and caters to them.
This FedEx has been my go-to place for all of our personal and business needs.
Highly recommended.”
“UPS Store, Woodward Ave, Royal Oak, MI
The people who work there! Especially Kathy V whom had helped me multiple times! Knowledgeable, helpful, and a great personality! I go miles out of my way to use this store!”
“The store was VERY very Pre-Christmas BusyYet, Ian was so kind so thorough & patient.I was shipping 2 items to two different states & had 5 Amazon Returns he did it all with JOYIan explained each & every receipt , stapled them & circled tracking numbershe was the COMPLETE Package & did it with ExcellenceWith GratitudeBarnabasFor what its worth, shipped on a Wednesday, both gifts arrived 2 days later on a Friday#WOW”
“Recently won/bought a small fragile painting (over 100 years old) in a DuMochelles auction. The auction house provided a link to Pak Mail and my experience could not have been more positive. Leonardo & Bob communicated the quote & timing expectations. And the painting package arrived well-packed and beautifully/safely intact!Very recommended!”
“The store is usually busy but the customer service is always great. They greet you and get you in and out quickly. Very helpful and friendly even at those last minute about to close situations. That truly matters when dealing with the public which can be challenging but they keep a smile on. Appreciate the awesome customer service.”
9AM - 7:30PM
55 E Long Lake Rd, Troy
Mailbox Centers
“Very quick service, no waiting on the line at all. The employees are professional and friendly. Met the owner as well, very friendly and polite. My Passport photo cost much less than CVS or Walgreens.”
“Excellent service, in and out in seconds with a untaped box and pre-printed label the employee just took the package taped it up and slapped the label on. No fuss no muss, and then handed me my receipt. After my experience at the Ferndale location this transaction was a breath of fresh air.”
“I recently had an exceptional experience at my local UPS store. The customer service I received was truly outstanding. From the moment I walked in, the staff was friendly and attentive, making sure to address my needs promptly and with a smile. They went above and beyond to assist me with shipping my package, providing clear information about the different shipping options and ensuring that I had all the necessary documentation.What impressed me the most was their willingness to answer all my questions patiently, making me feel like a valued customer. They even helped me pack my items securely, so I had peace of mind that they would arrive safely. The efficiency and professionalism of the UPS store team were remarkable.Overall, the exceptional customer service I received at the UPS store made my day easier and stress-free. I left the store feeling grateful for their assistance and would highly recommend this location to anyone in need of reliable shipping services and top-notch customer care. It's clear that the staff at this UPS store takes great pride in their work, and it certainly shows in their outstanding service.”
8:30AM - 7PM
18701 Grand River Ave, Detroit
Mailbox Centers
“The attention that Dre gave not only to me but rach customer who walked through the door was outstanding. He's customer service is excellent. Customer service is a Lost skill at so many places but he made my day ..thank you”
“This is where I mostly return unwanted or wrong Amazon orders. I've never really had a bad issue or experience here. It's above average, almost perfect.”
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“I wish I got the name of the person that helped me, this person had braids. I was exhausted and had one hour to get a bunch of expensive Amazon purchases returned and was having issues on the Amazon app. I was on the verge of tears when this amazing UPS STORE worker went above and beyond, asked to take over my phone and did stuff I didn’t even know about in the app. This person was cool and kind, ignoring/getting a nod to dismiss calls and texts washing away stress. Everything was taken care of including emailing and printing shipping labels.
This is customer service, it’s caring about others and being a partner to help solve problems.”