“Char and Nikki excellent customer service. Pleasant warm personalities. Excellent knowledge of information transferring. Will very likely recommend this store and and staff. Verizon would be blessed to have more employees as theses fine young ladies.”
“Metro Wireless did a great job replacing my old POTS lines with their “POTS in a Box” replacement. I used them for my elevator lines, security alarm lines, and other call boxes throughout my campus. Their support team is great as well. Would recommend them to colleagues in need of a POTS replacement solution.”
10AM - 8PM
29245 Six Mile Rd, Livonia“I would like to give a shout out to Ray today, he's been working with me the last week or 10 days or so on my wife's new phone. They had to wait for new shipments to come in and yes he put a hold on it till we were able to come in today Saturday 8-27-22 doesn't matter who's there at T-Mobile, employees come and go but they seem to find the good ones awesome job.”
“I went in this afternoon, and a gentleman name, Ali was extremely helpful. He listen to what I needed took care of my business in no time. Very accommodating young man. And definitely has people skills.”
10AM - 8PM
28532 Dequindre Rd, Warren“I was at the store Friday night with my wifeWe are from Canada wanting to get service in the USARick the manager at store was serving usHe was awesome, very pleased with his work especially with our circumstancesHe went way out of his way just to get us what we were looking forI highly recommend the store to anyone who needs service”
10AM - 8PM
1920 8 Mile Rd, Detroit“The T mobile team was so welcoming & professional. I recommend if you have any problem with your phone or help operating your phone or service. They are the best T mobile team I've experienced since I have being patronizing T mobile.”
10AM - 8PM
1916 S Telegraph Rd, Bloomfield Hills“Thank you to the men and women in the store that helped me out yesterday afternoon. I’ve been a long time member of metro now I’m happy to have added T-mobile for my business line on my cellphone. Keep up the good work wouldn’t have made the purchase without your knowledge in your plans.”
“Ilya did a fantastic job, he was always available for our questions and was patient in explaining the process and technology to the older staff. He was hands on from the beginning and we appreciated the direct service we have not had from other providers who install and run. And his proposal saved on our. monthly fees.”
“If you need anything Xfinity, go here. The staff is helpful and worked extra to make sure I got the lowest possible price. Driving there and doing the work takes less time than trying to get thru the infuriating phone system.”
“I had a nightmare experience with Xfinity and I came to T mobile and was blessed to have Ms. Tamyra H. resolve my multiple issues and transfer my internet and mobile service to T mobile. Ms. Tamyra was extremely knowledgeable, patient and I am so greatful that Ms. Tamyra was here to help me. Thank You Ms. Tamya and T mobile.”
10AM - 8PM
6041 Rochester Rd #5, Troy“Great service from a great team of people. Blake, Brandis and Kevin were excellent. The advised us on our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.”
10AM - 8PM
1438 W Maple Rd, Troy“Great location, the guys there are super friendly, however reading their advertisement about high speed data in over 215 countries is actually false advertisement because there are not even 215 countries, moreless over 215 countries, most people don't know these things but there are 195 countries so why not just say that from the beginning ? come on t-mobile you really should fix the false advertisement signage! I gave 5 stars for the employees and deducted 1 star due to the false advertising!”
10AM - 8PM
28117 Telegraph Rd, Southfield“I was Surprised i didn't have to wait to long for service . I ordered my internet box took it home plugged it up . And everything started working. To my surprise it was that easy”
10AM - 8PM
24830 Greenfield Rd, Oak Park“I had some questions about my phone upgrades and options. I wish I got the reps name. He was so friendly, knowledgeable, and patient with me. I really appreciated his kindness and willingness to help. This store has great customer service! I'd come here again for any TMobile needs. The store was also organized and clean.”
“Went to this location to check out the new s24 ultra. Wisam helped me out and showed me everything I needed to know. He was very patient and great with explaining everything. If you need T-Mobile this the store to go to the Manager Andre is amazing as well.”
“I work with Bullseye as an agent selling their services. My focus has been on POTS and VoIP services. They have so far been a top notch company to work with. For me the sign of a good company is how they react to unforeseen issues or any problems that may arise. Well my experience with Bullseye shows that they will take the problem head on to do the right by the customer. It is always a pleasure working with the Bullseye Team.”
“I can't get the photo we took but yesterday I came in and Mohammed hoped me he was awesome helpful sense of humor helped me set everything up, the store is lucky to have himGwen Kerr”
“The customer service at Grid4 is simply top-notch. Whenever I had a question or concern, their support staff is readily available to provide assistance. They display an exceptional level of knowledge and expertise, guiding me through any technical difficulties with patience and understanding. They seem to genuinely care about resolving my issues promptly, leaving me feeling valued as a customer.I wholeheartedly recommend Grid4 to anyone seeking internet and phone services. Their exceptional customer support, reliable connections, and overall dedication to their customers make them a standout choice. You won't be disappointed!Thank you, Grid4, for being an outstanding internet and phone service provider. Keep up the excellent work!”
10AM - 7PM
29131 Telegraph Rd, Southfield“Kelvin M was quick, intuitive and precise while getting me hooked up with my home internet. Answered all of my questions thoroughly and provided my self-install equipment with ease. 5/5 to the team here. Very nice and easy.”
“Black women stand up! Very helpful. Dude at the Southfield location acted like he couldn't remove a 100 dollar bill from when the technician came out and didn't fix the problem. She refunded me my credit without me even asking for it! Thank you! Good location. Highly recommend.”
“Very helpful and courteous staff. Our last visit (9/23) was with Caitlyn, who was so helpful and patient with us. She was extremely knowledgeable about the current deals available and how to arrange our product and service orders to get the best value. She took extra time to check availability of devices at other nearby stores and presented several options for payment and financing. This is a busy corporate location so be sure to make an appointment online before you go or you are likely to have a long wait. By far our preferred location to deal with.”
10AM - 8PM
31941 Woodward Ave, Royal Oak“I had a fantastic experience with Suliman at Verizon. His knowledge of phones and plans was impressive, and he took the time to understand my needs. Suliman was patient, answered all my questions, and guided me to the perfect phone & plan for me. His friendly and professional demeanor made the entire process enjoyable. I highly recommend seeking out Suliman for top-notch service.”
10AM - 8PM
636 W Big Beaver Rd, Troy“Fantastic staff at this Verizon store! They really know their stuff. We were helped by Chase who took great care of us and went above and beyond our expectations!”
“I walked into the store beyond upset with the service provider I had at the current time. Carols was amazing, he listened to me rant about T-mobile and helped me get 2 brand new iPhone 15’s out the door. Carlos, Jeremy and the female manager were all very patient, kind and even kept the children entertained. Thank you Verizon!”
10AM - 7PM
619 Auburn Ave, Pontiac“Only one person on site, limited tech knowledge but very nice. To much walk in bill paying traffic interrupting me transaction. The clerks sense of service made it okay to wait.”
“I received my set Saturday, spoke with someone Monday they was unable to set it up because they said the box was bad and someone will contact me the next day, they call and left a message that they will have to order a new box. I call back and spoke with David Miemie, he was very helpful and fix the issue and was able to get my phone working. Thanks David.”
“Nice, very helpful! I went back tonight 7/17/23 to buy a phone cord mine broke. I asked for help there was only one couple in the store 2 employees they ignored me so I left and went to the T mobile in Berkeley. Horrendous service I won't go back”