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February 2024 by Linda Egres
Best bra fitting I have ever had
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November 2023 by Lisa A WalshGG
I’m so grateful for the professional and kind assistance that I received from Harp’s establishment. Jan K went above and beyond assisting me to make an event special. She definitely thought out of the box in order to ensure that my dress had not only the proper garments to accent my dress, but also the perfect look overall. Rather you’re near or far you will not be disappointed. Harp’s definitely is a gem of Birmingham.
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October 2023 by Theresa Marino
Excellent service. Do yourself a favor get a bra/lingerie here.
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October 2023 by Linda Rankin
Very elegant. Professional service. Attentive to the customers.
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September 2023 by Kendra Weber
My daughter showed me Harps on one of my trips to Michigan. Great service. She has now moved to Oregon. I suggested to her a sports bra to wear for comfort around the house. She was reluctant. I called and an amazing woman figured out a good option for her. The bra came in just a few days and it fit wonderfully. There are not alot of options for some sizes and my daughter was ecstatic! She had never had a bra without an undewire THANK YOU FOR YOUR HELP AND ALL YOUR KNOWLEDGE.
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September 2023 by J C.
Harp's has been my go to fitting place since I was a teenager and they were in Universal Mall. Mrs. H ran a great business and had such an awesome personality. Despite my growing body size (yes, I'm a fatty), they even managed to fit me into my bustier for my wedding dress many years ago. I went into the shop for the first time in about four years to be fitted. As I walked in, the people behind the counter and in front of the counter kind of just looked at me like I was some unfortunate person who wandered in off the street. I don't know if it was my size or that I was in jeans and a t-shirt? The clerk asked me how I could be helped and I told her I needed to be fitted. She showed me to a fitting room and I told her what I was looking for but she made a doubtful noise and kind of shook her head but said she'd look snd I told if all I could get was the same bra style I've been wearing for years, then so be it. She brought in four bras, some of the ugliest styles that thankfully didn't quite fit, and I did wind up with a different style that I did like. I asked her for another and it was again the doubtful attitude they didn't have another in stock, but she'd check. Of course they didn't. Normally on previous visits clerks asked if I wanted to order and she didn't offer so I just stated I wouldn't have her order me one because I didn't know when I could come back in (but I also wanted to be sure I liked the new style before ordering another). She was just like okay and was waiting to ring up the sale. I had also mentioned I wanted a bottle of Lovelast and she said she'd "give" me one. When my sale was rung up, she pointed out the sample bottle she put in the bag and I said I had wanted to buy a bigger bottle. She just kind of blew me off and didn't offer to get a larger bottle. Needless to say, this experience was not the best. I'm not sure if they've lost a long-time customer or not at this point. I will really have to give it a lot of thought and decide whether it's worth the effort to go through the snooty judgment walking in and the PITA parking situation to shop there again.
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July 2023 by shinybrite20
They are really helpful there. I was fitted by KAYE M (I think, a blonde lady) and she was super nice and found the correct nursing bra for me in about 5 mins. A little pricey, but you get what you pay for in most cases! Will be going back!
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July 2023 by Tiffany Red
This place is magical. I've been going here for years and I'll travel back to Michigan just to buy my bras here. The generations of women that make this place are truly my fairy godmothers. I've gone too many lingerie/speciality bra shops in the US and nothing compares. They are so patient and caring. If nothing else, go for the experience of being sized properly and education you'll receive about lingerie.
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June 2023 by Margo V.
So incredibly disappointed with my experience. The saleswoman that "helped" me was condescending and rude. I didn't want to buy the 6 ugly bras she sized me for so I ended up buying a sports bra to relieve the tension of the uncomfortable situation. What followed was her throwing my bra into a bag and shoving it in my face "here you go!" I understand commission from sales, but how I was treated was completely unnecessary, and I left almost crying. Absolutely will never return and I have already dettered a few women from coming here. These sales associates need to take a customer service class OR TWO.
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May 2023 by Corrine Hessel
Came here for my foundation garments for my wedding dress,my mom and aunts recommended Harps to me and,I will be a repeat customer,the employees are really helpful,knowledgeable and make you feel comfortable during your shopping experience,highly recommend coming here
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May 2023 by Carla Gerst
They’re always very helpful. The best place to get a good fitting.
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April 2023 by justine r.
Good service while purchasing, rude service while returning. Watch your bank statements for returns, or lack thereof. I returned a bra within 6 days for a refund, per policy. I was told I could only receive a store credit since it was "over ten days" without the receipt even being looked at. When I pushed back to obtain my refund, the exasperated sales associate rushed my return and shoved a new receipt in my hands, keeping the old one. My charge was pending for four days so I knew there was an issue. She ended up charging me a second time instead of refunding my money. I have disputed the charge with my bank as the store is too far for me to drive back and I don't believe I'll be met with polite service or a resolution if I called the store directly after my poor return experience and only one receipt.
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March 2023 by Kandra chinnshaw
Always excellent service! That's why I drive across the city.
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February 2023 by Lianna Claypool
Harp’s always does an amazing job. They have all sizes and make sure you feel comfortable and beautiful. Gina did a great job sizing me and finding different styles. Worth the 30 minute drive.
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September 2022 by TheDots Brain
Jan K. Is so fabulous. She helps with everything. Makes me feel good. Got me on feeling good mood. The brassieres are the best. Thanks ??