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September 2023 by Julie Belzer
I had the pleasure to work with Ray Crawford at Lavery Porsche in Birmingham.The experience I had was the best I’ve ever had in my life. Top notch. Not only knowledgeable, but a true gentleman. Highly recommend! Thanks for the great service!Julie Belzer
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September 2023 by Andrew JP
Update: had a one-star experience with them. However, their manager called me and heard me out. Sometimes it’s as simple as letting your customers complain and rant to feel heard, which he did versus blaming me or shutting me down. Immense respect for that and review changes to 5 stars. If they’re going to hear you out without doing biz with you, says a lot.Unbelievably bad sales experience. I went in, wanted to buy a Macan, filled out an application, then they told me they’d get back to me. What dealer let’s a buyer walk out of the showroom? Financing takes a hour, max. It’s like they didn’t want to sell me a car which seems opposite of the entire dealership business model. Finally, 3 days later they contacted me with potential financing terms. When I’m buying a $70,000+ car, I want someone eager to sell me one and to work with me. Instead I went out of my way to Rochester Hills Audi (forget these Fred Lavery clowns) and left with a SQ5 (with $0 down) versus the Macan S I was originally willing to buy. If they’re not even motivated to sell you a car, can’t imagine dealing with them after you buy one.
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August 2023 by Jack Beckman
Just purchased my third car from Fred Lavery Porsche. As always, my wife and I were treated very well by Ray, our Sales Associate. No pressure tactics or questionable upsells, just the facts along with pleasant conversation and efficient handling of the paperwork. A first-class experience and the way car buying *should* be.
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January 2023 by Tyson Redifer
Only used Fred Lavery service for my Porsche Cayenne, in the last year alone I've had to bring my car in for service 5 times and 3 of the times it needed to be towed in. They do not warranty any of their work or stand by it and now it needs service for the same problem I had a year ago that they "fixed" take your car other places for service if you value your time and money
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August 2022 by Destiny sanders
If you refer to my Mother’s review that you all erased that was posted way before mine that will help. We were all affected by the poor choices made my Fred Lavery Porsche. Honestly who patronizes an establishment for years, makes an appointment on Friday and was told to bring the Cayenne Monday. Fred Lavery refused the vehicle saying the 2005 was too old but my Mother never received correspondence regarding this change nor was she made aware of this when she called on Friday or when she called today before she had the suv delivered. I find it disheartening you were quick to reply to me but deleted and erased my Mother’s review and did not reach out to her to explain what happened and when did this policy change and do you have it in writing or are you all writing it up now since she shined a light on this unfortunate circumstance. She had to pay double for the tow truck after the Cayenne was refused. Her last service there was on 12/15/2021 and the repair was 3 grand so how does this make sense? Why was her review erased? No accountability what so ever just sweep it under the rug method!
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July 2022 by David Pawlus
When you buy a Porsche, you’d expect the dealership would provide you with a loaner car every time you have a warranty repair done…
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May 2022 by Wassem Ayar
Alan Rosenberg was great to work with. He guided me through the entire car buying process and was able to get me into the ride of my dreams. Really appreciate good service and he went way beyond that.Choose Fred Lavery and talk to Alan
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April 2022 by Kevin Jozef
I cannot speak for the sales department but the service department needs some serious accountability training, reevaluation, and drug screening. I took my 911 for the installation of lowering springs and an alignment on 04/27/2022. upon picking up my vehicle on 04/28/2022 and driving it back to my residence I picked up the box they put my stock suspension springs in a marijuana “dab pen” was underneath the box. It is in my opinion people using marijuana should not be working on $100,000+ vehicles while under the influence. Also, this is an OSHA violation. After spending $2,446.27 on this service it has been anything but satisfactory. Not only could have a child found this marijuana it could have costed me thousands of dollars in lawyer fees and possibly a felony. If you decide to use this incompetent dealership please check your vehicle for narcotics upon pick up. Furthermore, I had to waste another day to drive back to the dealership because they did not reset the sport suspension system.
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February 2022 by Daniel
Fred Lavery Porsche has taken great care of my car and me over the last few services. One notable event occurred the other day on my birthday - after work a PSM failure accompanied with a flashing CEL occurred. It was late in the afternoon and I had last minute errands to run. Unfortunately, Fred Lavery didn’t have a loaner vehicle available, but despite being busy, they placed my car in one of the bays and immediately went to work. Within two hours my car was done (wash included which I really appreciated since they removed all the dried salt from my rubber mats), and I was able to complete my errands and make it to my birthday dinner reservation. I’m not sure why other users review Fred Lavery Porsche service less than 5 stars, but I believe if you give them a try you will appreciate the level of service and care they offer; this is the reason I keep coming back. 5 out of 5 stars.
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February 2022 by Ricardo C Rodriguez
Excellent dealer. Rob has been a pleasure to work with and I look forward to continue buying my cars from him.
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October 2021 by Davveon Tucker
Best experience, did some nice touch ups, great Service
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July 2021 by Dominique Williams
Ali was the best, I purchased 2 cars from him and the service was excellent. I highly recommend him if anyone's looking to uy a car..
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July 2021 by Fatima Mufti
I just bought my first Porsche and Ali made this the best experience I could ask for. This was my first time buying and Ali made the process so easy and was so helpful. He helped with all of the paperwork and helped get me the best deal. I am a loyal customer for life! Thank you!
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July 2021 by Benjamin Vader
I usually get my Cayenne serviced by the porsche dealer in Eastpointe, but recently they were unable to get me in quickly enough, so I called Fred Lavery after my friend raved about them. They were able to get me in same day and got me back on the road quickly despite it being a holiday weekend. Price was reasonable and the vehicle drives like a dream again.Would definitely recommend
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April 2021 by Giovonni Deal
In and out great service.
