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February 2023 by Evan Bahs
Kristin and the team at Birmingham Flagstar Bank are excellent, I would recommend them for both personal and commercial banking and lending needs.
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February 2023 by K gugel
The Flagstar Bank Birmingham Branch is a great place to have your business account! The staff always greets and asks me how they can help me, when I bank in person. Their branch manager, Kristin, has always taken the time to make suggestions about banking for my business. She even reached out during Covid Epidemic to let me know about the loans available for my business and explained the loans so I could make an informative decision about if I needed to apply. I highly recommend the Birmingham Branch.
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February 2023 by Gil Bromley
I have received excellent service at this Branch. They are very welcoming and have helped me with any difficulties I have had with my business account. For instance, a customer post dated a large check and the branch couldn’t deposit it until the next day. The manager Kristin personally held on to the check and took care of the deposit the next day. It might seem like a small thing but this saved me time so that I didn’t have to back to the bank.
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February 2023 by Jack Warren
Opened an account with the manager Kristin. She was very helpful with me setting up a new account with my wife.She has also prepped me on everything I would need to come back with when ready to open a business account.Top notch service from a very thoughtful lady. Her staff were also super pleasant to be around.I think she has done an amazing change to this location and deserves all 5 stars.
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February 2023 by Erin S
Best experience I could ask for with a business account. They are committed to making sure my account and banking needs are met and exceeded. As a small business it can be hard to find places to take me seriously but every step of the way communication was clear and service is always above and beyond. Make sure to ask for Kristin for personal, and business banking needs.
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February 2023 by Grace Hansen
So grateful to Kristin for helping me set up some online accounts that were intimidating to me. Didn't make me feel foolish for needing help! Really appreciate the time she took to make sure I had what I needed. Great place to bank!
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February 2023 by Josephine Dries
Kristin, the Branch Manager, is really wonderful to work with. Highly recommend her and this branch.
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February 2023 by Lauren
I was really impressed by their customer service and happy they could get us foreign currency for our travels when other local banks couldn’t
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January 2023 by Terri Bean
Kristin and team at this branch are so professional. I took my daughter here to open a checking account and they made the process easy and answered all of her questions. We highly recommend!
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January 2023 by Derik German
I highly recommend this branch for many reasons. You can tell the manager is running it very professionally, they have everything organized and put together, with a very warm welcoming staff. I had went in to ask questions, and Ms. Rachel Pritchard, the assistant manager, was exceptionally helpful! Very attentive to my questions and concerns and explained everything to me in a way that I could easily understand!
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January 2023 by sven herbel
Branch manager Kristin is a great person to work with. Highly recommended
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January 2023 by Jasmin Adams
The branch Manager Kristen Shaoni is always very helpful!.
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January 2023 by Andrew Smith
I highly recommend banking at this branch. Kristin and her whole team are friendly, helpful, and always willing to help with any needs.
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August 2021 by Taylor Bagos
Women places me on hold while I’m in the middle of my sentence and never picks back up. Do better ladies. I’m definitely going to a new bank
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May 2021 by Prisca Tjahjadi
Please do not go to this branch, the assistant manager, Arjeolla is very unprofessional and will mislead you to get more sale and she would refuse the false statement she made. She only cares about making her number and sale but when there is an issue, she will run away or refuse to fix it. The manager is also never pick up the phone. I already warned my friends and colleague about her. Go to a different branch because this one is very unreliable.