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April 2023 by Donna Smith
Excellent service. Have used them for years and will continue to do so. Highly recommended.
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March 2023 by Rabia Toor
10/10 customer serviceI didn't get a tax service specifically but I had an appointment with Doug who saw how worried I was with foreign taxes- he got the help of Deb, their branch manager and when I'm telling you a huge weight was lifted from my shoulders- that's an understatement. She assured me that by Monday I would get a call from another block advisor specializing in my situation and made me feel great walking out the door!Everyone was so warm and welcoming and truly helpful! I would 100% recommend them
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May 2022 by Jeffrey Scissors
My tax liabilities were almost exactly as I had estimated and I also learned new things about my returns in general. Amy is very nice and she is very knowledgeable. I respect her, and her services to me, very much.
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May 2022 by Solomon Paul
Amy was able to cover all the items on our combined filing including the Local tax and she gave me prompt answers on the questions which i've raised.
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April 2022 by Tomas Camus
I am very comfortable/happy with my tax preparer Dawn Bednarchick
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March 2022 by Linda Lakatos
I like Amy Dewitt. She is thorough and is looking out for my interests.
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June 2021 by Mr. Collingwood
They were patient & professional with me on the phone and helped answer tax questions when I was planning to purchase a home.
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May 2021 by Lisa Boinais
I've been working with Joann for 15 years, she does an outstanding job and I trust her completely to help me in any way she can.
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May 2021 by Lisa Robinson
Lourdes is thorough , patient and knowledgeable
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April 2021 by John meloeny
Deborah Phillips was very thorough and took the time to explain the results of our tax return.
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April 2021 by Sidney Aloisi
I unfortunately did not have a good experience with this office. I will not mention her name, but she was extremely rude and making an appointment ended up being a total waste of my time. She didn't know exactly how to help me, and complained that "this is not what she needed to deal with right now." I came in with an issue that needed to be resolved that week in order to cancel an additional tax payment, and she said I shouldn't worry about $400 coming out because I could just get it back eventually. Well, not everyone can just lose $400, especially during a pandemic. She eventually said she couldn't help me and that she'd call me back the following day. It's been several days and still no call. I ended up spending hours on the phone calling other HR Block centers and the IRS and they were able to resolve my issue with empathy and care. All of this is to say, I find it very disrespectful for tax advisors to assume everyone who walks in the door has money or has the means to just "wait and see what happens" I was very disappointed, and would advise just using the online assistance or going to another branch.
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April 2021 by rundetroit !
With all the new tax law and extra government money given last yr What a great place to have your taxes completed
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April 2021 by Litina Skinner
My experience was very positive and productive.
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February 2021 by Susan Tauber
Jo Anne, my tax preparer, is very professional. She knows the ropes, she knows the changes made for the current year and she knows what questions to ask. I trust her completely and feel that her knowledge benefits me and her other clients. Also, she is very kind and we always have some chuckles.
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February 2021 by marco hernandez
I have been doing taxes at HR Block for 5 years now, with the peace of mind and confidence, I see no reason to do it anywhere else. Also, very knowledgeable staff.
