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June 2024 by Tonya Powers
Bridal by Viper did an amazing job with my alterations. I wanted a privacy panel added to the front v-neckline. It required hand stitching of beads to match the rest of the front. When finished, it looked as though it was always part of the dress. I received compliment after compliment on the dress. It was a great day amd i felt beautiful. Thank you ladies - great job from dress selection to final fitting❤️
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June 2024 by Taylor Ward
So, I was a walk-in and even on a busy Saturday, they fit me in right away with Kayla. Kayla is awesome. I had no idea what I wanted, and she was so patient with me and super informative. I'm also a very self conscious person, and Kayla made me feel so comfortable and not judged at all. I found my perfect dress, thanks to Kayla! ♥
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June 2024 by Jaliyah Turner
The absolute worst experience here with women who discriminated against me! Erika who works in alterations was very rude and ignorant and does not need to work in customer service at all! She behaved as if she wanted to fight me. All the ladies in the alteration department were rude and discriminated against me. They held me against my will in the shop due to negligence on Their behalf! They locked the doors of the shop for a dress that was paid in full by me! I was completely discriminated against and I do not recommend going to this terrible shop with their poor people skills and customer service skills!! The manger of the store (Tay) was completely unprofessional, making very rude remarks and comments towards me. It wasn’t until a state trooper showed up the the shop when they released me because they knew they were in the wrong!! I felt completely attacked and discriminated against at the shop!! They lack all things a bridal shop should have- and most of all they have some of the WORST people working in this shop, specifically Tay and Erika.
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June 2024 by Billy M
Unprofessional people.
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May 2024 by Dawn Sterner
Starla & Tay were wonderful. They made sure that my daughter , the bride, was comfortable, happy, and well taken care of. She felt & looked like a princess!! Thank you so much!! We will see you all again & will share photos of the special day!!
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May 2024 by Erika James
The experience was great, we loved the dress, we didn’t need any alterations it fitted perfect.
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May 2024 by Heaven Lee
I am so excited to be writing this review, and I hope it helps other brides!
I am a June 2025 bride. I have been in the store personally 3 times now. I said yes to the dress at BBV on March 4, 2024!
Each of the 3 times that I have entered the store (the first by appointment, the 2nd later that same day to say yes to the dress, & the 3rd time on 5/11/24 to pick up my denim jacket) I was greeted with a warm welcome, a friendly smile, & a sincere compliment. Those 3 things alone made me feel so invited and welcome and excited to start this journey!
When I came in for the first time, I had to fill out a registration form while I waited for my consultant, Starla. I was happy to see that there was plenty of comfortable seating available for the guests I brought with me to sit while I filled out my paperwork.
The whole vibe of the store is so fun, uplifting, professional, & classy. I couldn't have been more excited to start shopping. It didn't take long after I finished my paperwork for Starla to greet me and get started. I loved how before she tried to make a sale or do anything business-y, she took the time to sit down, get to know me, ask questions about my fiance & our wedding vision, & understand my style and personality. The entire time she made me feel so welcome and comfortable.
After we talked for a few minutes, she went over the layout of the store, a few different designers and where their collections are located in the store, she told us all about the sale rack and everything else in the store. She then gave me 5 rings and informed me that the company policy politely requests that we don't pull anything off the rack, we just put a ring on the hanger, and Starla will follow and pull the dresses herself and put them in a fitting room for me. I loved how she wasn't like breathing down my neck trying to make a sale like how some places are, she just gave me the freedom to browse and ask questions when needed.
After selecting 5 dresses, we were off to the fitting room. Starla remained incredibly professional and was super knowledgeable about every single dress I put on. She never pushed her opinions on me, she asked me how I felt in the dress. She made me feel like the most important bride in the world & validated my feelings toward each dress I tried on.
I fell in love with each dress. It was so hard to decide. Starla suggested a 'pallet cleanser', which is a dress different from anything else I had tried on to try to reset my mind and make selecting a dress easier. She instantly had a dress in mind & it wasn't even 5 minutes later I was in it.
I instantly saw my fiance at the end of the aisle when I saw myself in the dress. I could hear the wedding march and feel my bouquet in my hand. I knew it was the one I'd be wearing when I said "I do."
I had another bridal dress appointment scheduled for that day, so before I said yes to the dress I went to my other appointment. I did not receive the same welcoming, intimate experience that I did at BBV. That in itself validated my feelings about going back to BBV and getting my dress!
When I returned, Starla was busy with another guest. However, she made sure to acknowledge me and ask me about my other appointment without sacrificing the same experience I had from the other bride she was assisting.
When she was able, she quickly got me back in my dress, put a veil and tiara on my head to help complete the look, and she took the time to have me close my eyes, picture my wedding day, then open my eyes and make sure that was the dress I was going to be wearing. There was no question about it, that was MY dress! And Starla found it for me! I feel like I owe her my whole wedding! Someone who I had known for less than an hour was able to take the time to understand me, my style, and my wedding vision en
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April 2024 by Jessi Howe
Amazing experience!! Kenzie was phenomenal!!
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April 2024 by Jennifer Yielding
Kenzie was awesome!!!
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April 2024 by Kenzie Morrish
It was an amazing experience! Courtney was the best! She knew exactly what I wanted and helped me find the perfect dress. She also did an amazing job of making sure I felt comfortable and really loved the dress. I’m so glad I chose to do my dress shopping at Viper and I will definitely recommend them to anyone else looking for their wedding dress!
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April 2024 by Cassy Mcculloch
I had such an amazing time finding my wedding dress, amber skym who helped me with everything, was absolutely amazing, she went above and beyond, she helped me find my dream dress! I can't thank her enough ?
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April 2024 by haley shoultes
Sam was the sweetest and helped me find the perfect dress for my senior year prom!!
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March 2024 by Elisabeth Sorsen
I recommend Courtney! Especially if you are not the most confident or not the girly type. She made me feel at ease, didn't pressure me to say yes. She felt like a great girlfriend who would tell you the truth. Help me find a dress. Help me bounce ideas off her as well.
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March 2024 by Lilly
I went there today and got my prom dress!! Mackenzie was super sweet, even though I accidentally ignored her without realizing (my bf told me after we left and I hope she sees this so she knows it wasn’t intentional at all ). Everyone there is so unbelievably kind and respectful, so glad I chose to come here first for my dress!
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March 2024 by Amanda Lewis
Mackenzie was super understanding and helpful. She helped me pick out my senior prom dress! She was so friendly and had a great attitude; I couldn’t ask for a better environment. I would definitely recommend Bridal By Viper if you’re trying to find a prom dress, they have many great options!!!
