I absolutely love to store and team that works there!! I had a credit that was not being applied to my account and they got to the bottom of it and help lower my bill for that month. Thank you guys again ur amazing! I well be going into the store for my future questions not calling the call center that was no help.
September 2024
The Verizon store in Big Rapids is fantastic! Elijah and Carter greeted us with genuine warmth and professionalism from the moment we walked in. They took the time to listen to our complicated situation and provided outstanding service. Highly recommend this team!
August 2024
JoLee was amazing and very helpful. Went above and beyond to help me even after I left the store. Amazing customer service
