-
September 2024 by Kaeyla Reid
My husband hit a deer and we chose them to do the repairs because the place that did it last time did a terrible job. Car Center in Big Rapids did an AMAZING job!!! Even polished the whole truck for us. We Recommend them for any body work repair you have!
-
August 2024 by Ryan Smith
Had damage to mirror and both passenger side doors with small damage on the box side as well. I was updated to the progress almost daily. Work was completed a day early and I couldn't be happier. Truck looks new again. Paint is flawless! Can't say enough good. Things about the staff and work they did. Everyone I interacted with were awesome. Thanks again for doing such a great job!!
-
August 2024 by Geheime
I recently took my vehicle in to have a dent removed on a Chevrolet Equinox. This is my 3rd time at Car Center and I along with my son and several friends have all used Car Center in the past with great results. This repair did not go exactly as planned. I would like to thank the manager Troy Hunt for making it right. I will continue to recommend Car Center to all of my friends and family!
-
June 2024 by Cap'n Merica
2024 Colorado is standing tall again! Excellent workmanship! Thanks to Troy and his faithful and cheerful associate Hadley, I couldn't be more pleased. Quick turn around. Highly recommend their services. Need I say more? Don't think so. A+++++
-
June 2024 by Emma Aumick
Troy really helped me out!!
-
May 2024 by Jimmy M.
Phenomenal work done on my 2014 traverse.
-
March 2024 by shelly browne
Everyone was so nice and friendly. Pick up my car when it was finished the interior looked so much better then I left it. My bumper looks great, color matches as it should. My car was washed and detailed. I would recommend Car Center for all of your body shop needs.
-
February 2024 by Mel Danes
Care Center is a great place for body work.
Efficient, quick and personal.
When so many places do the same thing, what truly separates them is how well they treat you during the process, and the level of service offered.
Hadley kept me informed through the entire process and I never felt hurried or rushed to leave.
She took care of getting me a rental, calling and scheduling with Enterprise. When it took longer for my part to arrive she explained how the delay would not impact my timeline, and when to bring the car in.
The work has been done well, the repair looks great.
I highly recommend Care Center for body work.
Also to Care Center Hadley is a champ, and you need to keep her happy.
-
February 2024 by Sherry McMorris
Absolutely phenomenal customer service! No one else could even come close to getting my car in, let alone done, in the time Car Center did. It looks beautiful! From the first inquiry of, how do I get this started, to picking up my finished car, was amazing and easy. If I'm ever in need, I'll drive the hour and a half to go to them again. Thank you Car Center!
-
January 2024 by Ruth VanDyke
If I could give Car Center 10 stars I would. They do great work quickly, exceeding expectations. Hadley was wonderful, keeping me informed and she was so helpful and pleasant. The guys made my car look like new again and deserve a huge thank you. If you wreck your car (and I hope you don’t) Car Center is the place to go. They went above and beyondI can recommend them without reservation. Thank you Car Center for a fantastic experience.
-
January 2024 by Bob Bouwkamp
Great customer service. Communication was excellent. Thanks
-
December 2023 by Rudolph Kottemann
Yikes, life is so busy! But we would be remiss not to mention the excellent service we had from the friendly people at Car Center in Big Rapids, Michigan. It's been over a month (about five weeks) since I drove from out of state to pick up my car which had been totaled by insurance after being backed into by truck stopped ahead of us at a stoplight. The damage included: a busted radiator, front body panels passenger side door panel, headlights and all the plastic bits, hoses, lines, and brackets involved.We live in Illinois and were on vacation at the time of the accident. The differences in Michigan insurance law created a lot of hurdles for us to work through, yet Car Center was very patient and kind in storing our car (free of charge), given that we intended to repair.As I said it's been about five weeks now, and we’ve put about two thousand miles on the car, and it's driving perfectly. no problems at all – and it looks better than when we left for vacation! Car Center was really a key player that made all of this turn out well for us, and we are very thankful for their help!We think that's quality service that you can expect from Car Center. But what was really above and beyond was the professional friendliness in every interaction which we had with them. There was absolutely no snag or surprise over details with Car Center. That was such a relief in the context of dealing with insurance claims across state-lines and arranging pickup from six hours away!
-
November 2023 by Irene Collins
10/10 customer service, very accommodating and helpful
-
October 2023 by Darlene Witt
Very professional kept me updated the text message and phone calls did a professional job on my F-150 2013 truck for the bumper and the tailgate just very friendly group of people nice atmosphere very clean facilities
-
October 2023 by Yvonne Eckles
They are spectacular thank you k
