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October 2023 by Kathy
20 years I've been with this bank
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October 2023 by Kathy (Dusty)
20 years I've been with this bank
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October 2022 by C
I've never had to wait more than 5 minutes at this location. The tellers are kind and knowledgeable. FYI, the entrance is the same front set of doors as the urgent care
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October 2022 by Chris
I've never had to wait more than 5 minutes at this location. The tellers are kind and knowledgeable. FYI, the entrance is the same front set of doors as the urgent care
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June 2022 by Peggy Parks
Friendly staff,, clean
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May 2022 by Kaitlynn Vivian
super friendly an nice when setting up my account and was super fast although never got my card in the mail and had to go somewhere to get my card
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February 2022 by Tarrence Ferriby
This is the worst bank I have ever been to they are clueless and do not care about helping their customers/clients. The tellers are extremely rude and do not show any capability to do their jobs.
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December 2021 by connor richard
I used to love this bank and always worked with me but recently, they do not care about helping their customers and definitely arent willing to help. On the bright side this bank being such trash has helped me find much better banks to use so thanks I guess.
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May 2020 by Cathy Boyle
Andy V. at the Big Rapids branch was AMAZING as our lender for our new home. We ran into a few snags along the way (1 house failing inspection, etc.) and he was right on top of things to make it all smooth and pleasant and not seem like the chore it usually is. Great person to work with and I highly recommend!