“They communicated with me every step of the way. They contacted insurance and handled that process as well. I was referred to them because of how awesome their experience was, and I can say I completely agree!”
“My husband hit a deer and we chose them to do the repairs because the place that did it last time did a terrible job. Car Center in Big Rapids did an AMAZING job!!! Even polished the whole truck for us. We Recommend them for any body work repair you have!”
“Let me tell you something there older but I’ve known them for about 4 years on a serious note. They might not look happy but they really do enjoy helping others. They always go above and beyond for me, they always look out for me and treY me like family . Highly highly recommend.”
“Love the customer service and the work they have done on my truck. I have had to drive down twice after the work was finished. One was their own mistake, and the other was a broken backup camera. The backup camera is still broken. I signed a contract to bring the loner vehicle back as I received it and full of fuel. I washed it, cleaned it, and filled it up. If I did not do this, their were actions I would be liable for if I did not. However, I have driven an extra 200 miles, and the truck is still not complete, and it's cost me an extra $60 for my own fuel. I am a better customer then they are a service provider. I love M&M, this is not a complaint it's just what is happening. Looking forward to my third trip down!”
7:30AM - 5:30PM
1330 N State St, Big Rapids“I love going into Napa these guys are very knowledgeable on my car parts and have been definitely cheaper then auto zone. I will be doing all by business here for sure and would highly recommend to call around for price check...”
7:30AM - 6PM
613 N State St, Big Rapids“Very helpful and on point staff, they go above and beyond to help you get the right parts. Would definitely recommend this store over the other big franchise stores here in town.”
7:30AM - 10PM
630 S State St, Big Rapids“I want to give Kate at the Big Rapids location a huge thank you for all of her help. I needed a blinker and brake light bulbs replaced on my Jeep. She not only got the bulbs I needed but replaced them for me. What she don’t know is I have arthritis and never could have done this Without her help. I never asked , she offered! She is an asset to this store. I have been at this location before and wasn’t treated very well . Thank you Kate?”
“John is like a magician. He made these huge, deep key scratches completely disappear! My Mazda looks just as good as new and I didn't need to pay a fortune! I HIGHLY recommends this body shop! A++”
7:30AM - 9PM
712 Perry Ave, Big Rapids“Amazing people! I come in late right before closing with a shot car battery, and instead of turning me away, they were very nice and helped me out. Very kind, very helpful, and overall a pleasant experience. Couldn’t thank these guys enough.”
7:30AM - 9PM
820 Perry Ave, Big Rapids“My wiper blade ripped off last Tuesday, drive in to AutoZone told the associate what happened he asked what make and model my car was he went and got two wipers went outside in the rain and put the new ones on great service. Would recommend this store to anyone.”
“Gerber team took extreme care in the repair of my 2010 Towne and Country van.I hit a deer and took out my right front light and upon return, they even touched up an old scratch on the rear.My van smelled like new and was shiny as a new vehicle.Such great service!And, thank you Rachel for constant updates.”
“I brought my new Tahoe in because I believe there is more water being held in the drivers door than there should be. I was told it’s normal, but I don’t believe it is. I own 5 vehicles, and the Tahoe is the only one that has water running out of and sitting in the door frame, when I open the door.”
“They were awesome and getting me in right away and out in 30min after they did quote. Me 2 and half hours. I was surprised and the price was just right for me to afford a new tire.”
“Had a rusted out piece of exhaust pipe. They didn't try to sell me more than what I needed. Put my car on the rack as soon as I got there, and offered to fix it for $65! Heck yes! Honest and quick service. They will be my go to place in the future.”