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March 2024 by Raelynn Huff
Food is usually pretty good.I really enjoy the chicken pilly not on the menu board but offered when ordering online. I often see people with long hair not pulled up though.
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March 2024 by Jeremy Sloat
This is the worst penn station. Do not go. The employees are always new. I gave them 3 chances. They screw up the order every time. And simply does not share the standard other penn station locations have. I wouldnt feed this locations food to a dog.
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March 2024 by A. Thomas
The girls taking my order & cashing me out were SO rude. No one said hello, they were so dismissive with the nastiest attitudes. After the last girl cashed us out, she didn’t greet us either…she immediately turned around, pulled her phone out & went to the corner. Customer service is just piss poor, for no reason. I just don’t understand it, it truly made me feel uncomfortable. I won’t be back.My food was a greasy mess, literally I’ve never had that much grease in a penn station chicken Philly. 2/10 experience.
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March 2024 by Robert Johnson
Poor sandwich not enough meat on the sub very poor taste
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March 2024 by Mark Thomas
Normally won't call out a staff member unless they're "above & beyond" or subpar. However, the manager here needs to learn two things:1. Not to be trash talking/gossiping about fellow employees when they aren't around, even if it is work-related.2. Her voice carries really, really well (and she can be heard everywhere in the place). I was able to follow her part of every conversation the entire time I was inside. And considering how loud the music was playing, that's a considerable feat.The gentleman who took my order was a delight: we joked - I was the only customer at that moment - and generally had a good time at both the ordering station & again when I moved over to pay.Got the Chicken Cordon Bleu on multi-grain bread today. A tasty & very messy sandwich. Nearly needed a fork to get all the bits when I finished.Parking: Shopping center so, lots of spaces.Kid-friendliness: Unless your kid needs a leash they'll be fine here.Wheelchair accessibility: Tight from the start but there are a few tables where a chair can park easily & without fear of blocking others.
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January 2024 by Stephanie Castillo
The best, most kind staff of any sub/sandwich place in the area
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January 2024 by Brennan Giese
By far the worst Penn Station, and sandwich shop overall, I’ve ever visited. 28 minutes to get my food on a slow day.I used to work at a penn station, so I know what “busy” looks like. I went here at a slow time.There were 3 people working…It took 10 minutes for anyone to even take my order. Then another 18 minutes for me to get my food. My sandwich was hardly warm by the time I got home because it sat on the counter while I waited for them to drop the fries.I didn’t get any semblance of “sorry it took so long” or explanation as to why it did. Do yourself a favor and go to any other penn station/sandwich shop if that’s what ya want.
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December 2023 by K. Watson
Customer service was great. Even though other employees were there the young lady took my order, made it and cashiered as well. Their fries are everything! I always get the steak w/everything no pizza sauce and it never disappoints. Monday special is a great deal.Vegetarian options: Sub shop. Create your own or they have options hot and coldParking: Strip mall work plenty of parking
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December 2023 by Yvette Sample
Subs taste great. The customer service is questionable, at best. I went here 2 days in a row. Both days, the person (2 different people), taking my take out order was rude, dismissive, and rushing through the order. Their attitudes suggested that they didn't want to be there, or could care less about delivering a modicum of customer service. Yesterday the young lady who prepared my sub, could not get the little piece of tape to stick. Instead of getting another piece, or re-wrapping my sub, she continued to force it and placed the sub in the bag. Because she did not secure the wrapping, when I took the sub out of the bag, all the toppings and half the meat were all loose in the bottom of the bag, completely off the sandwich.
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December 2023 by TACO BURRITO
Great place for fresh subs and squeezed
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December 2023 by Min Qin
Food is always good here and service is amazing! Fast preparation.
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October 2023 by Kristopher Schermerhorn
Food was great and so was service. Service was quick, and I didn’t have enough chicken on my sandwich, but they promptly cooked me up some more chicken and didn’t charge me extra for it. ?
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October 2023 by Andrew Almanza
Just go anywhere else!!! This place is expensive, sub par food, small portions and took forever to pay and receive food, not including the time it took for them to remake it!!! I’d rather eat in a truck stop bathroom!
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October 2023 by Charli O.
Stopped on my way to an appointment so don't have time to go back. Staff were very friendly. Unfortunately my BLT no Mayo (yes it was that way on the receipt) is slathered with Mayo, which makes it inedible to me. Looks pretty tasty. Too bad I can't eat it. Paid $12.50 for this six inch sub and a small fry. Sigh.
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September 2023 by Jennifer Taylor
I have never seen anybody move so slow on my entire life as these employees. They were too busy flirting with each other, playing with their phone and day dreaming to show any sense of urgency. The only positive I can say is the order was right. I paid $14 for a salad that looks like some thing I can buy in a bag from Kroger for five bucks.
