-
November 2023 by Jeffrey Bozell
Molly maids was efficient, thorough, and very accommodating to get a cleaning in before Thanksgiving. They have great customer service over the phone and professional grade employees. Highly recommend.
-
November 2023 by Wendy Rice
The Mollies did a terrific job deep cleaning our home and we are very happy they are returning on a regular basis.Service: General housekeeping
-
October 2023 by Julia Krakowska
This was my first time hiring cleaners! I had Bridget and Roberto who were very nice and respectful. Bridget was quick and efficient! For the mess I left I am impressed with the clean :) would recommend !
-
October 2023 by Diallo Johnson
Team Route66 did a great job at our home. They were efficient and thorough-cleaning in areas where other teams do not. We appreciate their service!
-
August 2023 by Elijah Silver
We worked with Bridget and Tiffany and they are amazing. I would recommend Bridget to anyone - she zipped around like a hummingbird and within an hour our whole lower floor was spotless. Tiffany was very thorough and the two of them were so friendly, just a joy to have in our home. Thank you!!
-
August 2023 by Winnie Tang
Bridget , the cleaner is very polite, did a good job for cleaning, very professional. I would recommend her serviceService: General housekeeping
-
July 2023 by hawraa banoon
Although the two cleaners that came to my house were wonderful and the cleaning was great, I will say that I still give this company zero stars if I could. This is because I requested a female staff and the response I got back was that they are an all inclusive company and cannot guarantee a female staff. They are fully entitled to hire whomever they want but as a mother with children at home, I feel more comfortable with a female staff and I am entitled to make such a request. Probability wise, its very likely that most of their staff is 90% female so I don't see why my request was such a problem.I will be finding a different company who can comply with my request.Service: General housekeeping
-
June 2023 by Lu F.
We had Michael, Kenzie and Jayna out to do a move out cleaning! They did an Amazing job. Our textured tub floor has never looked so nice! We have tried everything and never had these results! The grout on the bathroom floors are white again! We tried these areas too! The baseboards and doors are spotless.......! They were kind, professional and worked diligently! I would defiantly use these Molly's again!***** Thant you April. Our crew was amazing!!!
-
June 2023 by Lisa Haines
They promise a great cleaning service which is not delivered. They charge double for the first cleaning and it was awful. They missed an entire level of my house. They promise they dust from the ceiling to the baseboards and it wasn't done. I called and they sent someone out who told me I would get a refund. The second cleaning wasn't great either. Be careful what you say as they have a recorded line that will be use against you. I explained how horrible the service was and she basically said since I was frustrated and said fine to get off the phone which was used against me. To make it even better, the booked it for my friend's home who they also did a horrible job, he got his cleaning for free . Stay away from this company. Their cleaners are trained and horrible. I'd upload the pictures but I've wasted over 3 hours getting some type of financial relief and Alexa, Director of Operations stands on her position.Service: General housekeeping
-
June 2023 by Alessandro Libriani
I ordered the one time service and the two young ladies did a fantastic job. I will certainly be using their servic again for an annual cleaning, and if I'm ever in a pinch and have a gathering at my home.
-
June 2023 by Kerry Gatti
My first time with Molly Maids last week and they did a very professional job. I was very happy that I decided to hire this company.Service: General housekeeping
-
March 2023 by Michelle Simpson
I just love Molly Maid! I’ve used the service for 2 years and still have the same team leader! They are dependable. Not once have they cancelled on me and communication is great! I’m very happy with the quality and would recommend them to anyoneService: General housekeeping
-
February 2023 by aw48326
Team Melissa & Bonnie are the absolute best! Excellent service, very professional, kind, and a pleasure to work with. Thank you Ladies. See you next time.Services: General housekeeping
-
January 2023 by Jeri Toner
This is the first time that I've used Molly Maid. Kelia and Mari were on-time, professional, thorough, and very friendly! I will definitely use this companies services again!Service: General housekeeping
-
October 2022 by katy w
I am so extremely disappointed with the service I received from Molly Maids. My husband and I hired Molly Maids for a 3 1/2 clean as we moved into a rental home while ours is being renovated. The house was completely empty, so there was no limited access to areas of the house when Molly Maids arrived.Their initial window of arrival was 10:30am-11:30am. They showed up at 12:50pm. Granted, I was called at 11:20am to be informed they were running behind and would now be arriving between 11:30-12:30pm. I had to take the remainder of the day off of work which seems like my time wasn’t being respected. That was my first red flag.Once they did arrive, I provided them with my own cleaners and offered them use of any of my brushes/scrubbers they would like to use as their cleaning supplies were water based and they didn’t appear to have much with them.After 3 1/2 hours and $420, they told me they were unable to get certain marks/stains off shelves and countertops as well as grime off the floors and sinks. I took a walk around the house and saw there was still dirt on the ground and dust in the corners of rooms. They barely cleaned the main parts of the bathrooms like I had asked them to prioritize and the kitchen seemed untouched (other than the appliances I cleaned myself).I gave them cash for the remainder amount owed. My credit card was still charged the next day the same amount of cash I had given them. It is now 6 days later and I have finally been refunded that amount on my credit card.I called around the same day the Molly Maids left and had a team of 2 come out several days later to finish the remainder of the job. This new team of 2 completed EVERYTHING Molly Maids said they couldn’t clean - and they did it in under 45 minutes.When I called Molly Maids to discuss what happened, I was immediately told that I had to report this within 24 hours if I wanted Molly Maids to come back out to complete the clean - which blows my mind, because they insisted to me that they did not have the capability to clean the things they left dirty/unclean.I feel like I wasted an entire morning/afternoon as well as my money hiring Molly Maids.Services: Moving-related cleaning
