“Pat at august pohl was communicative, quick to respond, transparent, and a massive help for the entire process of our purchase! highly recommend buying parts from these guys, they go above and beyond!”
“I recently took my sons ford in for head light change . On this car the whole bumper has to be removed. They did a great job and price was fair. I usually don’t put reviews but in this case i had to! I met the owner and explained as a female i don’t trust any machinists because i got ripped off in the past! the owner put my mind at ease and understood as he had daughters. now I’m going to take my van for repairs and my 5 adult children know where to go for repairs!! friendly owner and staff!!! Thank You!”
“Our 2009 Nissan Murano broke down in South Haven, MI while we were driving from Chicago to Sleeping Bear Dunes. The AAA towing service informed us that they would take our car to M & W Auto Service and Tire in Benton Harbor. We had excellent communication with Mike and Mark who kept us informed about their plans to diagnose the issue and the results of their findings. It is never an enjoyable experience to have a major car repair while traveling but the staff at M & W Auto Service & Tire were upbeat, friendly, and accommodating. We greatly appreciated their expertise! Thank you so much for all of your assistance to help us get our car back on the road!”
“Phil the service manager was unbelievably supportive as my family and I were traveling through town and needed on the fly help. He was knowledgeable and extremely helpful, performing quick diagnostic and instructive services for no charge. You’re the best, Phil!”
“This place has worked on my vehicles twice. Once for my Kia's remote start. And my Jeeps lights. I plan to return for more work on my Jeep. Both visits they were able to get me scheduled in a reasonable amount of time and are willing to work around my schedule with ease. They did magnificent work I have not had to go back to fix or repair any of the work they've done. All prices are average and what you should expect. Fair pay=excellent work.
Thanks guys I appreciate it so much!”
“Best bodyshop in the area. They did a great job after I hit a deer, and stayed open late on a Friday evening just to allow me to pick up my car after the bodywork was completed. I'd recommend them to everyone!”
“After getting secession faulty parts from another parts franchise in the "zone". I have napa a try. I was really surprised by the service , price and quality. They remember me by name when I walk in and take really good care of me. This is my go to spot when I need something.”
“I went to Advance Auto Parts in Benton Harbor needing a battery. I was greeted by Jake with professionalism, having a great attitude/customer service.
Jake went above and beyond with the customer service he provided. He ordered a battery for me because it was a no-stock at his location. Unfortunately, the battery that was shipped from South Bend was a used battery with low voltage readings that Jake had discovered. Jake told me he could have another battery within a few hours and will make sure the quality control was in place to ensure my battery was serviceable and ready to go. WOW!!!! WHAT GREAT CUSTOMER SERVICE AND ATTENTION TO DETAIL. This store location is on the other side of town for me but I will go the extra distance knowing that Jake will be there to give OUSTANDING service.
Keep up the AWESOME SERVICE AND GREAT WORK ETHIC!!!”
“When I walked through the door the guy said "How can I help you?" I told him I had a broken tail light. Before I could even tell him I was looking for red tape to cover it up, they said "We can't sell you any of that red tape" because apparently it's illegal in Michigan to sell it because it doesn't get you out of the ticket. ARE THEY MIND-READERS?”
“Got a transmission for a 2020 dodge ram. Gave me a better deal and I got to keep my core so I can get my original bulletproof. Thank you for the great service. And the transmission works great!”
7:30AM - 10PM
1558 M-139, Benton Harbor“Very good customer service. Was omw to work when one of my headlights went out, I stopped in and asked if someone had time to install it and they said no problem and he replaced both. Thanks again.”
“We had a nice experience purchasing with Signature Dealership, Toyota to be specific. Our salesman Joseph Kovach (Joe) was quick to reply to our online interest. He answered all of our questions specifically and accurately. In fact he gave us more information about the specific vehicle we eventually purchased as well. He made it easy and quick. We came to potential terms that day and left a small deposit to hold. Two days later we drove there for a test drive. It was better than expected, in fact it was near mint condition. We signed and drove it home. We wouldn’t hesitate to make that drive again. Thanks again Joe.”
“Big Thanks to Andrew at Napa for price checking and happily giving me information I asked for even after I told him I wasn’t coming for the part. Very professional very kind. ???”
7:30AM - 9PM
702 S 11th St, Niles“Justin was AWESOME!!! He helped me check my alternator and battery and was able to find me a replacement starter in stock. For being the only one staffed, he took care of me and at least 6 other customers. Can't recommend highly enough.”
“We had such a nice experience trading in our vehicle and purchasing a new to us minivan. I never felt pressured into a vehicle I didn’t want or to pressured to look at more expensive options. They walked me thru the whole trade in/puchasing process with detail. They also gave me an extremely fair price for the trade in. They worked with our extremely busy schedule and were available when we needed them for questions.
Nick, Lou and Phil were a pleasure to work with and will be our dealer in the future. Thank you, again!”
“Needed a Rav hybrid to transport my bikes. Metro Toyota in Kalamazoo had me 16th on the list for 2 months. Carl at Signature got my name on one being built in Canada. I had it in 2 weeks! And another one for my daughter in another month. Couldn't be happier with the service at Signature. It was obvious they care about their customers. Not like Metro Toyota in Kalamazoo”
7:30AM - 10PM
550 S 11th St, Niles“Needed a battery for our mower while out at the farm.O'Reilly had what I needed in stock and ready to go.Employees were very helpful and even checked my old battery first.Didn't know that O'Reilly also offered a discount for military and veterans!”
“This is honestly the best dealership I have ever worked with. The customer service is unmatched. They always manage expectations, and are quick to accommodate you with a shuttle or a loaner car if your repairs are going to take a while. The dealership itself is clean. They offer you beverages and snacks while you wait. I never leave that place feeling like I've been duped. Very rare experience as far as dealerships go.”
“Bought 3 cars very great people good service and very friendly owner and very caring office crew.they stand behind there cars.i would recommend them.very highly.great. People.”
7:30AM - 10PM
1681 M-139, Benton Harbor“Man I love autozone they know how to treat there customers right and giving advices and parts I feel very welcomed here … there’s a Hispanic guy there he’s very helpful too”
“Absolutely the very best customer service experience I've ever had. The staff is friendly, knowledgeable, and courteous. The work they do here is top notch.”
“Needed a Rav hybrid to transport my bikes. Metro Toyota in Kalamazoo had me 16th on the list for 2 months. Carl at Signature got my name on one being built in Canada. I had it in 2 weeks! And another one for my daughter in another month. Couldn't be happier with the service at Signature. It was obvious they care about their customers. Not like Metro Toyota in Kalamazoo”
“Called to see about leak in tire . They said come on in not busy yet . Got right in and they fixed it within an hour . The price was unbelievably cheap and will return for other auto problems as needed . Culprit was nail in tire . Very friendly staff .”
“I want to thank everyone at the shop I couldn’t asked for more professional and kind people I am from out of state and had need of their service They went above and beyond to make my accident not such a bad experience They did a great job And I would highly recommend them Great PeopleServices: Painting”
7:30AM - 9PM
900 S 11th St, Niles“December 18th 2024. I was visiting the area from Iowa. And my battery would no longer start my car. My husband ordered the battery. New wiper blades and washer fluid online from Iowa. I got a jump, went into the store and told them why I was there. It was very quick, very easy. And the most important part is the wonderful staff that helped me Install the battery and the wiper blades and the washer fluid. And they never lost patience with me despite the fact that I could not find the hood release. It's good to know that There is still good customer service in the auto industry. Thanks to the staff that was so helpful.”
“Needed all four calipers for 2011 toyota sienna xle awd. August pohl went above and beyond to make sure I bought the best used part for my car. There attention to detail is second to none. Calipers like new .Walked me through all options.”
“Went in with a rough idea of the job that need to be performed and the tools to do it and the gentleman at the front desk pointed me in the exact direction I needed to go. Even informed me of the rental tool program they offered which is an absolutely fantastic idea and solution to my need. Store #2194 in Berrien Springs has awesome and very helpful staff”