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October 2023 by Shawn Davis
I love my car
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April 2023 by Jerome Riege
Bought 3 cars very great people good service and very friendly owner and very caring office crew.they stand behind there cars.i would recommend them.very highly.great. People.
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February 2023 by Warren Baumgardner
The lady I dealt with in the office was wonderful, but the driver that I dealt with was just an utter D-Bag. He needs to learn to shut his trap. End of story.
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January 2023 by Desiree Davis
They had the best customer service I really appreciated Anne she was very helpful .. she was polite she made my car shopping experience wry easy .. if you are looking for a vehicle I HIGHLY RECOMMEND THIS PLACE … I Love my new car !!!
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January 2023 by Devon Moore
Exceptional service with great individuals who stand by their work. I had a great experience working with Scarlett’s.Services: Body & Trim
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September 2022 by Krysta Emerling
Can't get paperwork straight. And they tried overbilling my insurance for damages not there
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March 2022 by Jena G.
DO NOT EVER GO HERE. WORST PLACE EVER AND HAD TO GET LAWYER INVOLVED. They told me I couldn't switch over my insurance and gave me an hour to do so, well they came and took my car and told me I couldn't have it back bc I violated the contract by switching insurances. They are awful and they do illegal things do not go here. They still tried to make me pay my loan too after they took my car for no reason. They will be taken to small claims court. THEY LIED AND SAID I HAD DAMAGE TO MY CAR AND IT IS A BRAND NEW CAR I NEVER HAD DAMAGE AWFUL PLACE. Terrible Terrible place and sue is awful.
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September 2021 by Austin Race
Scarlett Auto was called to remove my vehicle from an accident by Berrien County Sheriff Department. They picked it up and towed it less than 5 miles. Stated it would be $150 if we signed the vehicle over to them to keep or $431 to recover the vehicle from them. This is for a 5 mile tow (during business hours) and storage overnight. Complete scam. Stay away. Nothing like taking advantage of people that are already in a bad place.
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July 2021 by Arnita Dotson
I’ve been with scarlet for years. This is my fourth car! And they are the best. Caring and Sensitive to your needs. When my husband passed they sent me a card! What car lot does that? I was so honored. And it blesses me❤️
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May 2021 by Mitch Henderson
They did 13,000 dollars worth of repairs, after wreck and the frame is bent paint looks terrible and multiple things wrong!
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April 2021 by Andre Lucas
Unprofessional and deal in their feelings over doing business i missed one payment and they took my car because they was mad at another customer plz don't go to this place he rebuilds cars and make you sign a waiver because the air bag might no work?
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November 2020 by carol Cramer
I had an accident and Jim from Scarlett showed up to tow my vehicle. he was professional and respectful. I did not have a mechanic so he offered his place. He also took me home and dropped me off and let me get stuff out of my vehicle before it went to the shop. My husband and I met up with Jim at the shop the next morning and they let us look at my vehicle up on the lift and showed us everything that was wrong that they had found so far, they got me a rental/loaner, and they worked with my insurance and got everything in line. granted GMC was a total pain in the rear because of the strike, certain parts were not readily available, but they communicated with me the whole time and when the repair was complete, they were able to arrange a delivery of my vehicle since I was not able to get to the shop before closing because of my work schedule. They also did a complete clean of my vehicle which was very unexpected, interior and exterior.I'm very happy with the services I received from Scarlett and if I had future needs will look to use them again. Thanks Jim!
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November 2020 by Jaclyn Mersereau
Love these people. Make you feel right at home?. Not to mention the car I got from them is awesome. I'm very happy with my purchase.
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August 2020 by Devin Sheridan
Bought new tires and paid for an alignment. I wasnt happy with the alignment off the go. Truck was just as sloppy as before. 2 months later I need 2 new front tires because my toe was never readjusted.
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June 2020 by I Am A Ruby Network
We love Scarlett, we have our car from for two years. They are the best
