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January 2024 by D M
Love coming here. Everyone is friendly and helpful. ?
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January 2024 by angelina zia
went in to buy a nectar collector, chandler was a huge help! :)
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December 2023 by Christopher Adams
Came from out of state trying to find a place that has a great selection ( especially for Kratom ) Best selection and my new favorite “ Go To Spot “ 5 Stars for sure and the staff are always very helpful! Also love the rewards and spiffs they have here! Highly recommend ?
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December 2023 by chelsea
This store had what I needed. Chandler was an absolute pleasure to interact with and was able to answer any questions I had. Definitely will be returning!
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September 2023 by Joey Thomas
Purchased a torch lighter from here about 2 weeks ago, the worker filled it for me and I just returned today and he filled it again for me. Great selection on cigars and very knowledgeable employees. I recommend you buy your cigars from here!
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August 2023 by Mjollnir Peterson
Great store! The gentleman that helped me wonderfully and get a great discount. I even sighed up for their app after all these years. One item of note is why do I have to travel outside of Birmingham to get smoking tobacco?
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July 2023 by Jayden Matti
Knowledgeable employees with a great selection
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March 2023 by Devon Groszko
Went in to buy a water pipe today, guy shows me the one I like, starts helping someone else who walked in after me, but okay it’s cool. I set it on the floor away from us and near where it came from while I wait for him to finish, turns out it was poor quality and the bottom broke in one area from being set down gently. Witness agreed it was shocking. Apologized and was thinking twice about that brand of glass and the whole store in general when a 2nd employee comes out after about 5 min of me waiting and tells me since I “dropped” it I’d have to pay. I let her know I set it down not dropped it and unfortunately won’t be paying and asked her to check the camera to confirm. She stayed firm on it and I said sorry again and goodbye and she informed me they had to call the police. I was shocked, I said okay I’ll wait. I confirmed with the first guy that the cops would be able to view the cameras when they got there, and continued to wait. About 5 min later she came back and said I can go and the manager will deal with it in the morning. Used to really like this place, came here for years when I lived in the area, never going to another. Poor quality and breakage margins aren’t my responsibility, and having 2 employees with only 1 helping two people and not finishing tasks as they come can tend cause issues. Spent twice as much as I’d planned to originally at the smokers only at Greenfield and they treated me great
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October 2022 by Benjamin Timmins
This place opens when they feel like it regardless of stated hours. Went at 10am on way to work and closed. Sat there for 10 mins and still no one bothered to show up and open the store.
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July 2022 by Marie Gagliardi
Went in with a male friend, cashier misgendered my friend by his ID and accused him of giving a woman’s ID rather than his after my friend clarified. All I can say is you can’t do that kind of stuff. Disappointed and disgusted. Especially in a community like Berkley
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June 2022 by Amanda Castano
I bought Blu Pods at this location and opened then to find black pods that wouldn’t work in my pen not that I’d even want to smoke something when the color is THAT off. The store employees stated they would return them this one time and that they don’t get credit for the returns of these products. I was not concerned with the return rather with the 5 other expired old boxes of pods they still plan to sell to another unsuspecting customer. The reply was “people will still buy them” so because they will still buy them it’s acceptable to conduct business with a lack of integrity.Not my style.
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March 2022 by Steve Cauley
I bought a cartoon of cigarettes and the employee put the wrong cigs in a bag and when I tried to exchange for the correct cigs they told me no returns. The manager was rude and told me no returns. Former customer
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January 2022 by superman high
The clerk in there was very helpful informative he even refilled my torches this location is wayyyyy better then 9mile the Ferndale location and vandyke in centerline location wayyyyyy better he doesn't set your products on the counter he hands them too you and he tells you the deals not like Ferndale they charge you double on a buy one get one free this guy in Berkley location is honest wild Bill's employee thank you for your hospitality
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January 2022 by Grand Themes
Great customer service. Oh, the cigars are great
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August 2021 by k8ers85
Great staff and always so accommodating! I go out of my way to come to this location and it's well worth it!