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10AM - 7PM
139 S Telegraph Rd, Pontiac
Mobile Phones
“Accidentally threw my phone towards the concrete as I was trying to throw something away and completely shattered the back of my phone. So grateful Quick Phone Fix repaired the entire backing within 2 hours and I got a new sturdy case to make sure this doesn’t happen again!”
“Nahid He was so nice he waited on me as he was about to close the store he stood outside and made sure I got to the store. Fixed my phone quickly and gave me a discount he is best in Warren”
“Marcus was excellent!!! I was dreading turning in my phone and trading providers, but he made the experience seem less and very successful. I appreciate all his efforts!!”
10AM - 7PM
20503 Dequindre St, Detroit
Mobile Phones
“Jalen went above and beyond to meet my expectations not to mention everything was done at a timely matter. I would differently recommend getting your phone fix at this location. The price is right and the time is right! Again I can not stress it enough very good customer service!!!”
“Excellent, clean, and professional work environment. Staff was friendly and helped me with any questions from my new phone to even setting up autopay on my account. Sales rep Ivan helped me out and made sure my process was fast and easy.”
“We were very well taken care of by Michael who answered all of our questions, transferred our data into the new phones and made sure we were completely satisfied. Well done!”
“Ms. Symone was very efficient, very thorough and very polite. In short she should be promoted, with a substantial raise in pay. Best experience ever buying/upgrading a phone. Thank You so much for your Service.”
“Got my settlement check, called around to many other check cashing places and they all wanted to charge me an insane price. Called grand river check cashing and the had me come inside a private room and got me cashed out same day and cheaper than everyone else!”
“Made a quick stop to fix a broken key on my laptop. Very quick to diagnose. They gave me my options. Helped me make the best choice. I feel good enough about my visit to recommend the services they provide.”
“Staff professional, patient and very knowledgeable. Dorian, Manager and Jabra were outstanding and answered my questions regarding my phone and set up my wi-fi.
Kind Regards”
“My boyfriend and I came in to get his phone upgraded & left out with much more!! Moe helped us & He is very polite, thorough, & helpful. We really appreciated his service! He is an amazing employee.”
“Brian is a good man he running store well you need more people working just like him I will always come to his business and always open on tike I like all people that do good”
“They helped me warranty my phone through the manufacturer because my phone was in the 1 year time frame also sold me an additional phone for my line sales rep was Alex”
“Beautiful smile these staff they carry amazing service ? aj was great thank you for helping me choose my new phone and with all her help switching all of my stuff to my new phone”
“Sam, he was One of the most well spoken young man I have ever met. He sold me A phone with care and honesty I feel like I was in a store with my buddy and he was Selling me a phone I’m very appreciative that sam was there to help me sam you’re the man and I will always be coming by you. Thank you so much for all you do for us. We need more people like you in this world sam.”
“One problem was we could not move the email from the old phone to the new phone. I was unsure of the password and after awhile we were locked out. That meant my new phone currently does not have My email on it?”
“Michael was beyond nice. We had a little bit of trouble during the transaction but overall it was a really nice experience on my end. We even chatted about life outside AT&T it was nice. He was beyond nice, he needs a raise and some help! Lol thanks again Michael!”
“Thank you Domonique for helping me prepare for my trip. You gave me all the accessories I needed and updates I need for my phone. I appreciate everything you do when I come in”
10AM - 7PM
15690 Joy Rd, Detroit
Mobile Phones
“First off , I stoped by the metro by t Mobil store the one on 8 mile and Southfield to purchase a new phone found out that the store was closed without any Notification to there customers also noticed that it’s no longer METRO BY T MOBIL Store anymore they have a new signs and the Metro signs are gone over night I guess because I pass by this location every day and that’s my main one to pay my bill. I searched other metro by t Mobil stores and saw that this location had some really good reviews. The two customer service representative that was there were absolutely fantastic! They greeted every customer that walk in and were so incredibly helpful.Wes the Manager Who help me out the most was very patient and informative he walked me through everything helped me set things up and showed me the best options when getting my new phone. It was worth the trip there and I will be making future purchases from this location I have already recommended this location to family and friends because I know they’ll be treated the exact same way I was.”
“Jack (guy with the glasses) is the man! 100% Amazing service. He was knowledgeable on all phones and services. I came in with my old phone and stopped working. Jack showed the selection of phones and explained the difference between each and every single one of them. Once I made my selection on the phone, the rest was smooth sailing from there! He also threw a great bundle deal on case and screen protectors. He also transferred all my contacts from my previous phone to my new one. I am very satisfied with the service. Any time you stop in 5800 Caniff street, look for the guy with glasses! :)”
“I will not be visiting any other At&t but the one on 12 mile and southfield. Maurice, immanuel and the other young man were phenomenal.
There team work was impeccable. They explained deals and made sure I understood. They took their time with me and I appreciate that. Give these guys a raise!!!! I’ll give them their flowers now! Great Job fellas”
8:30AM - 7PM
35050 Mound Rd, Sterling Heights
Mobile Phones
“Upgraded through ATT. Had to turn in my wife’s IPhone 11. ATT store found it had a crack on the back glass. They wanted to take off $350 from of the $700 credit they were giving us. Came here - heard about them from a friend - saved hundreds of dollars. That’s $$$ that stays in MY pocket.Couldn’t be happier.Yes I recommend!”
“After an earlier Fiasco at the store on Southfield Rd near 696, I was determined not to return there and called the store on Telegraph and 12. i spoke to Charles who assured me they had the iphone and accessories I wanted. When I arrived, he was ready to take care of business! He was knowledgeable about the phone, could answer all questions, did not try to over charge me, and introduced me to Direct TV which has now made me switch from COMCAST! He took care of reloading the new phone, iphone MAC PRO with ease, put the clear screen and new case on, and walked thru some things about Direct TV and he took care of each transaction with ease! Super Job! Charles and this AT&T STORE has a forever customer! 10 stars!! Thankyou Charles!”
“Great experience, great customer service. They help as much as they can. As well they do not promise anything they can not get done. Honest ethical professionals.”
“I came into Metro PCS I had nothing in my phone my phone was completely dead these people help me save all my contacts retrieve all my pictures you've got to come to this MetroPCS these people they are awesome I would highly recommend you to come into the store they saved my life my contacts my messages everything I had no screen on the old phone they cut me a deal I walked out of here one proud customer you've got to come to the store please come visit these people as a matter of fact I'd like to promote and help expedite business cards.”
“Thanks for the fast service Alex. I really appreciate your help and advice. Although the phone wasn’t repairable I appreciate his honesty and level of professionalism. Every time I’m on the west side of Detroit I’m going to stop by for a deal!”
10AM - 8PM
322 S Main St, Royal Oak
Mobile Phones
“Martin at the Store and Jackie on the phone as a representative. Both helped me get a new phone and tried ? ? hard to fix my phone that I brought in to find out what was wrong ?. They were amazing ? as customer service...they both need recognition for their great job.
Verizon needs to automatically put insurance on phones as much as people ? pay for a phone every time Verizon put a phone out, there should not be no way that without insurance ? ? you can't do anything with a phone that isn't working, that you ? are either paying thousands for or paid thousands of dollars ? ? for.
VERIZON SHOULD GET BETTER FOR CUSTOMERS AND A VERY THANK ? YOU FOR MARTIN @ VERIZON STORE IN ROYAL OAK, MICHIGAN AND JACKIE ON THE PHONE AS A REPRESENTATIVE.”
“Joe the customer service representative was fantastic, I enjoyed talking to him, and the information he provided me, I walked away happy with my new plan, and most importantly the money saved. I am HAPPY, with my new service, nice to know something is still affordable in 2024…..team boost mobile.”
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“Courtney was fabulous and very helpful today. It was a pleasure to see a manager who actually cares and thorough! Thank you so much. I should go back and the tablet.”