-
January 2024 by Abraham Pilkington
Everything went really well up until the end results. 3 different doctors (infectious diseases, plastic surgery, and orthopedics) all said the results were unusable. The imaging done was blurry and you couldn’t see anything and the written radiologist’s report was infantile (written in plain English not medical terminology) and basically gave no useful information. This place is a money making machine, a scam, go anywhere else. Don’t waste your time and/or money using this MRI service. They also call themselves “Open MRI” and they don’t have an open MRI, so if you’re going there because they use Open MRI in their name, again, it’s just a scam to get people in the door. I must say the staff is/was super friendly, and that (along with the fact you can’t give 0 starts) is why I have them 1 star.
-
September 2023 by Aisha Edwards
This staff does NOT disappoint! They are so efficient, friendly, and professional. I cannot compliment them enough. If you are ever in need of imaging I highly recommend them.
-
June 2023 by Nour Philip
If there is zero I will give it to them!! They should close this location!! rooms dirty restroom is dirty!! The radiology guy is very rude!! He was so angry and nervous!! They should fire him as soon as possible!! I had a bad headache and eye pain after I did the first image!! I don't know why!! Maybe it's from the machine or the other technology issue!! I don't feel good at all! Please don't go there for any MRI TEST!! They will make you sick with their MRI machine!! Be careful, please!! The MRI in a hot truck in a hot garage!!! Don't trust them at all!!
-
June 2023 by Anmar Ibrahem
BE CAREFUL! MRI is done in a hot track in a hot garage!! It's not legal to do an MRI in this hot place!! Don't trust them!!
-
May 2023 by Mindy Markowitz
I have been here a few times and I don’t understand the negative reviews. Yes the MRI is done in a “trailer” type of equipment but so was a MRI I had done at a Beaumont facility in West Bloomfield. Before I had my MRI Ashley was so helpful on the phone as my doctor’s office didn’t send the necessary authorization form and we talked multiple times until it was approved and each phone call Ashley was so nice! I was greeted by a lovely, friendly and happy receptionist, Stevenna, and it was positive from there on out. Miriam helped get everything set up and was such a sweet and nice person! Ida did my MRI and made sure I was comfortable and answered my questions. I had my MRI with and without contrast and I never felt the IV when the contrast had to be administered. I was in and out quickly and; unlike having it in a hospital I didn’t sit in a waiting room with a lot of people getting other tests. Plus you are given a disc of your MRI (if requested) when you leave. I highly recommend this place!
-
May 2023 by Chop Goddess
You can’t get in . They will give you a appointment and the day of never call you to say they’re still waiting on your insurance, just let you waste your time and they did it to me 3 times. If they say they will call you back ? They won’t
-
September 2022 by sue demtirish
DO NOT TRUST!!! Violates hippa laws- do not trust!!! Mri is done in a hot trailer in a hot garage!!!
-
November 2021 by Danny F.
This is the best MRI clinic without a doubt. They do special scans here that no one else does. I have had a number of MRI's and I would be sure to have M1 do my next one. If you don't like M1, you just don't understand what should happen at a good MRI facility.
-
September 2021 by Malika Abdul-Malik
Just like the others who gave one star.... everything was fine until it wasn’t. They took a completely unprofessional approach ( specifically Bianca) of trying to gather information that they actually already had but were telling me I still needed to provide them with something else. This was false, and after I mentioned that there was no accountability taken. I called to cancel my appointment accordingly , and then was called back and essentially harassed about why I made the decision . When I provided an answer that wasn't in their favor I was continued to be questioned from there until I was hung up on. Dodged a bullet.
-
December 2020 by Kayla Bredeson
First and foremost, after going through a major car accident and needing multiple MRIs, I can say this facility is clean, timely, as well as organized. The staff was so welcoming as well as kind; they answered any and all questions I had. They as well, made me feel comfortable while I was waiting, during, and after the MRI. Matt the MRI technician has worked with me at a couple of locations, he is without a doubt the most amazing technician I’ve had. He didn’t hesitate to explain everything he was doing and made sure I was comfortable. I highly recommend the services that M1 has to offer. Truly a great experience and a phenomenal company.
-
August 2020 by George Zeolla
Went here for an MRI in April 2020, when hospitals weren't doing outpatient MRI's d/t Covid. Friendly, helpful, kind employees and I was in and out in a half hour. Would highly recommend.
-
August 2020 by Namaste Williams
When I originally went there for an auto accident, I was treated well but when I had an order from my neurologist for a different MRI I was treated quite differently. I was told that they didn't have a doctor for the particular Imaging that I required and that I would be contacted with other places that I can go. I feel quite ill for a while and when I called today to ask about whether or not they had the doctor available I was treated quite poorly. Even though I did search for different MRI places I really wanted to go to this place but the person I spoke to was not very friendly I have private insurance and believe that I was being judged because they thought I had State insurance and once I told them nobody called me months ago I was greeted with snarky replies about I should have found something myself by now. I will not be coming back to this place and I'm giving it a poor review because of how I was treated. I don't want anybody else to go through that. I'm a licensed therapist and I wouldn't want anybody to see me if I treat people like that.
-
August 2020 by Yolanda Holiday
I was to get an mri w/o dye. Each time I when the doctor was not there to admns the dye. When to the site in Bertley twice and asked to give them another try. Think about it I live near Canton so this is not a just a few miles I am travelling. This is poor service as far as I am concerned.
-
November 2018 by Tyler M.
Came here being it would be a nice friendly quick reasonable price ended up being the opposite as truth comes to say literally during my operation the guy was talking on the phone to his girlfriend
