-
November 2024 by Donald Lucker
Michigan Gun Exchange is hands down my favorite firearm store. The customer service is top-notch, and they have the best prices on firearms and ammo in the area. As soon as you step inside, you’ll be greeted with friendly assistance and the best deals you can find. They even offer special-order guns, and the process is quick and hassle-free.
-
October 2024 by Collynn DeWitt
Purchased my first hand gun there,because they gave me good advice for a beginner and good selection of guns. Good prices.
-
August 2024 by Justin Perry
The team here is knowledgeable, friendly, and committed to ensuring smooth transactions every time. These professionals truly know their guns and consistently deliver excellent service. If someone had a bad experience, it's likely the customers fault because these folks here are the real deal. They went above and beyond what was asked and I'd recommend them to anyone. I will continue to take my business back to them without hesitation.
-
June 2024 by Demon Thompson
HORRIBLE EXPERIENCE!!!! If I could give this place 0 stars I would. My mom is older in age, her vehicle was broken into and she wanted to get protection as it has been hard to sleep due to the anxiety of someone coming into her home, we went to Dunhams sport to look a her options and because she accidentally answered a question wrong on a tablet while applying, she was told she had to come back in 30 days which the permit to purchase was invalid after 30days. Well the gun she was interested in the most I took the liberty of calling Michigan gun exchange to see if they had a similar model (semi automatic) my exact words “I’m wondering do you have semi automatic around 300-350” he says yes and so we head there, we arrive he was talking to another customer but made eye contact and stopped talking, so I said hi there and as stale as possible he says “wassup” and so my mom saw one of her interest and he asked me weren’t you the one I just talked to and I said yes but she is purchasing he goes on to say he is going to deny the sale because he thought she was purchasing for me and I told him I was just doing the leg work while she was driving to see who she could go to, so we gracefully left after not getting through to him peacefully that the purchase was for he and I never said it was for me, I just asked a question regarding what he carried. We go to another store 8 mins from him and she was close to purchasing there but he mad it his business to call them and say she was trying to purchase a firearm for someone else and they denied the sale. Racism is still a huge thing and it’s horrible, profiling individuals and making assumptions is such a issue. All BLACK people are not the same, purchasing guns to sell them on the street or buying for a son or to commit any kind of crime. He had no business calling another place spreading his assumption because I never said it was for me! HORRIBLE
-
May 2024 by Zachary Garrett
Very helpful and friendly staff, good prices on the merchandise and firearms, and an excellent gun cleaning service. Will definitely be coming back
-
March 2024 by Terry cobb
Gun pricing is nor competitive way over msrp.
-
March 2024 by Ryan H
I visited Michigan Gun Exchange on Feb 15, 2024 wanting to trade a handgun and accessories. Although there were some positive signs at the beginning of the interaction, it quickly turned into the worst gun store experience I’ve ever had.
In a nutshell: Rather than behaving like a decent human being and help get clarification on what to do under unusual circumstances…
Scott Igert (owner) acted in his own interest (in violation of several laws, in my opinion). He willfully and intentionally put me in violation of state law, seemingly to spite me. He then trespassed me for no good reason, again probably just to spite me.
I was quoted what l perceived to be a fair trade value for my items, and said yes to the offer planning to use the amount agreed upon towards the purchase of a new handgun there. Scott Igert then transferred my firearm into the FFLs possession BEFORE MY BACKGROUND CHECK CAME BACK and WITHOUT MY KNOWLEDGE AND CONSENT! Furthermore, I wasn’t provided with documentation of any kind that day… no Firearms Sales Record (RI-060), no receipt/invoice. As I understand it, these are required by state law. Effectively, Scott Igert stole my gun and provided no proof that a legal consensual transaction had occurred.
Unfortunately, in that moment I didn't know what to do about it other than hope he would honor the agreement, so I left empty handed.
I returned on Feb 23, the Brady Law date (perform a lawful transfer after a federally-mandated period of 3 business days without additional response from NICS).
I again asked if we could do the RI-060 form for my traded gun, and again was told "no need to" and was instead given a generic invoice with my old gun’s Make, Model, & Serial Number (oddly, the invoice dollar amounts were all zeroed out).
However, once the transaction was finally completed, I did receive a sales receipt for the overall purchase which itemized my trade-in total value as a “cash” payment.
Per Michigan State Police - Firearms Division:
"It is the [firearm] seller’s responsibility to complete Form RI-060 and turn it in to your local police department within 10 days, under penalty of state civil infraction."
Scott Igert eventually relented (but only AFTER I had to involve the county sheriff). He only gave me the seller's copy.
"Because you decided to throw a fit … I'll be dropping off the other copy at the sheriff's office … Don't come back here ever again... You've been trespassed … You're on audio [recording]... Get the f*** out right now!"
Scott Igert should know better, as he is a former/retired police officer. One would assume his integrity would be higher than average. Evidently not. DO NOT DO BUSINESS WITH MICHIGAN GUN EXCHANGE!
-
February 2024 by Ryan H.
In a nutshell: Scott Igert (owner of Michigan Gun Exchange) essentially stole my gun from me, did not give me a receipt (initially), then refused to comply with state law, then got upset because I had to get law enforcement involved and trespassed me. I visited this gun store on Feb 15, 2024 wanting to trade a handgun and some of its accessories. I was quoted what I perceived to be a fair price for what I wanted to trade in and said yes to the offer, planning to use the amount agreed upon towards the purchase of a new handgun. I filled out the electronic ATF form 4473 (background check) and it was submitted. About 20 minutes later we got the response, I was delayed. This is relatively normal and happens to most everyone purchasing firearms, eventually. So, I asked for my gun back until we could proceed, but was then told by Scott Igert that he had already transferred my gun and it was no longer in my name so he couldn't give it back to me. I have no idea why he thought it was OK to transfer my firearm into his (the FFLs) possession BEFORE the background check came back, AND, without my knowledge and consent! I was stunned, and furious. I left empty handed. I was not given an official trade in quote, nor an invoice or receipt. Also, we didn't complete a RI-060 form (Firearms Sales Record), which is required by state law (as I understand it). Effectively, Scott Igert stole my gun. It would've been my word against his, because I had no sales receipt or proof of any kind that this transaction even occurred or was consensual. If I had my wits about me I would've filed a report for a stolen firearm with the ATF. Unfortunately, I didn't know what to do. All I could do was hope Scott Igert would honor the arrangement. I returned on Feb 23, 2024 per his instruction to complete the transaction. Scott Igert agreed to Brady Law me (perform the transfer after waiting the federally mandated 3 business days without additional response from NICS). We did complete form RI-060 for the new handgun, so again I asked if we could do the form for my old gun and again was told "no need to". I did, at this point, receive a sales receipt for the purchase and trade but, the receipt didn't specify the dollar amount of the trade in as a 'store credit' or 'trade in', instead calling it a "cash" payment. According to everyone I had spoken with to get advice (various levels of law enforcement municipal thru federal, and other FFLs) his insistence that the RI-060 isn't necessary is incorrect, so I finished our business and left, not wanting to escalate things. I wanted to form a plan. Again I called and spoke with state police, getting more or less the same answer "it is the seller's responsibility to complete form RI-060 and turn it in" and to tell Scott Igert that I have been told to do so. Not wanting to have a gun law violation on my record, I once again called Scott Igert and told him what state police had told me. He responded that he must call his ATF contact and he'll call me back. After a hour (ish) and not receiving his call, and with the end of the business day on a Friday only an hour away, and knowing the requirement is to turn in the RI-060 form within 10 days and 8 have already elapsed meaning Monday is too late... I called the county non emergency number requested an officer respond to take my official complaint. I was contacted by a lieutenant from the Sheriff's Office who stated he was on his way to the gun store to straighten things out. Eventually, he convinced Scott Igert to comply but the lieutenant would not file a complaint, instead only writing up a report. Scott Igert called me several minutes later and told me to come first thing in the morning (the following day) to get the RI-060 form and then rather rudely told me "and then we'll be done doing business". The next morning, I arrived and he gave me the seller's copy only, told me "because you decided to throw a fit I'll be dropping off the other co
-
February 2024 by Beau Daniel
Always a great experience with Scott and Alicia, really good people with great prices. Michigan gun exchange is the only place I shop, always accommodating, friendly and honest.
-
January 2024 by Douglas Morss jr
Today was my 21st birthday went to multiple different gun stores, and we finally ended up in this one. Found exactly what I wanted very friendly and knowledgeable staff. They will be getting all my business from this point forward. Don’t think I will ever bother going elsewhere if you are looking for a New place to buy guns look no further I would definitely recommend them to anybody I know
-
November 2023 by Sam Lechuga
Fear mongers! Prices are high too
-
November 2023 by Leon L
Top notch customer service friendly and very knowledgeable staff.fairly small place but they were able to order what I wanted very quickly. definitely worth driving 45 min
-
September 2023 by Ryan Norton
Scott is very knowledgeable. He takes the extra time to make sure you are completely satisfied.
-
April 2023 by Elijah Bowers (EB)
I always try to stop by here at least once every two weeks. Always has new inventory and is rapidly expanding. Very knowledgeable and helpful for first time gun buyers or if ur just looking for something like holsters/mags this is the place to go.
-
November 2022 by Doug Hunter
Great place to work with and honestly the best service!
