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“I went in to the BH store on 4/6 pretty sure I was going to switch carriers. After talking with Eddie for a great amount of time, I decided to stay with AT&T. He looked over my bill and helped change things to update my account. He was very knowledgeable, helpful and didn’t make me feel like any of my questions were stupid. He spent quite a bit of time helping me. Although AT&T is more expensive, for me and where I live and work, they have been reliable. Eddie is amazing!!!!”
“Worked with Sindia getting my phone service straightened out. She did an excellent job and never gave up when my other provider would not give up crucial information we needed, even though I could no longer receive that providers signal at my home. Thank you Sindia and Cricket for your excellent work in this resolution.”
“This Metro PCS store is by far the best Metro location I have personally ever been to. Sandra and Brenda went above and beyond to fix my service when there was a high security pin added to my account from another Metro PCS store that I did not create. They fixed my account, helped me change my phone number, and PIN codes. Super friendly and attentive staff at this location and they both deserve recognition! Thank you so much Sandra for making my experience better with Metro PCS you are awesome!”
“Service there hasn't always been the best but amber the girl that works there is always very sweet and helpful then others there or at any other one I been to..she has been a savior more then once..thank u amber”
“Wow! excellent customer service. I came in for technical issues with my phone and they helped me quick and easy. Workers were great with attitude and good service. Best spot.”
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“Thanks to Aaron for walking a luddite through a new SIM card install with some sort of security flag from Verizon. Aaron took the time to resolve the issue and clarify what happened.”