It is a pure scam with this company, my payments are very high as if I were paying for a business and not a house.
December 2023
Disconnected service during Winter for $130 bill. $260 to reconnect the next day. Then got the money together and they had closed the account. Now need to pay $460+ just to get heat turned on a week later!
June 2023
Disconnected my service bcuz I owed 68 and then charged me a reconnecting fee of 93 plus the 68. What a ripoff company.