8AM - 5:30PM
283 8th St, Benton Harbor“This store is always very professional and everyone always makes sure I am able to find the products I need. Their service is superior! Mal is the best when it comes to designing kitchen cabinets! He makes sure the layout is correct, asks questions to make sure it’s exactly what you want and follows up with you! I will always go to this store vs Lowe’s and I am going to be purchasing all the countertops from here as well. Never had a bad experience here. Thank you for setting the bar high!”
“Had an issue with pricing being different than listed online. Spoke with the manager about the issue and he fixed and and even wheeled the item out to my vehicle for me. The good service is definitely appreciated.”
“This store is always very professional and everyone always makes sure I am able to find the products I need. Their service is superior! Mal is the best when it comes to designing kitchen cabinets! He makes sure the layout is correct, asks questions to make sure it’s exactly what you want and follows up with you! I will always go to this store vs Lowe’s and I am going to be purchasing all the countertops from here as well. Never had a bad experience here. Thank you for setting the bar high!”
6:00 AM - 10:00 PM
1300 Mall Dr, Benton Harbor“Wonderful shopping experience. The staff is helpful, knowledgeable, and courteous. Lowes Michigan City is also very friendly. Lowes Benton Harbor is exceptional. The best.”
“I came in at 9pm because I urgently needed a humidifier for work. Since it’s summertime, I could only find dehumidifiers. I approached an associate named Ray for help finding one. Ray provided me with amazing customer service, and although there were some technical difficulties outside of his control with finding the location of the product on the device he was using, he still found a way to help me. He led me to the aisle with the product, and it was on a shelf 30 feet in the air. He promptly brought another employee to spot him, and brought the equipment needed to get the humidifier down. They closed off the aisles, brought down the pallet, and he gave me the item. I could not be more appreciative. Ray’s dedication to exemplary customer service is something I have not found at any other store. Simply amazing. Thank you Ray!”
“Once again, another great experience with the Fresh Decor family! Not only did we do lots of painting and got all of our paint and supplies from them, we also ordered carpeting from them and had a fantastic experience. Everything went so smoothly and they were very helpful. If you’re lucky enough to get Jerry as your installer, he was meticulous and absolutely the best. We found a tiny snag the next day from one of our other contractors, and Jerry came back on his own time and fixed it for us. Five star customer service.”