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March 2024 by G Martinez
Been here a few times and it’s definitely my favorite place for oil changes. The price is always right and the staff are always super-friendly, knowledgeable, helpful, and aren’t pushy. Just got it done today and it was again a reminder of the great environment and service these guys offer.
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February 2024 by BEACH MERK (boo)
Attitude when I got in here.
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February 2024 by Lydia Lalonde
Stopped in to get an oil change. The staff were friendly and had a great sense of humor. Will definitely go there again.
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September 2023 by Sherry Stater
Love these guys!
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September 2023 by flyfishguy
Always nice and friendly service but not sure if owners have switched a few times the past few years since Traxlers owned it but the amount of service provided has dropped considerably over time.
Standard oil change today here is oil and filter lights , battery check air filter ,check , washer fluid top off . In and out and under 10 minutes.
Oddly things on the invoice show multiple things done that were not but says they were .. tire pressure was never checked but claims it was adjusted, says I declined to have my cabin filter inspected when it was never offered, claims my rear differential was checked but wasn’t , claims chassis was lubricated but I highly doubt that happened.
i just remember when all those things were actually done here including a squirt of oil on door hinges and windows cleaned .
Most times I come here the guys are sitting in chairs waiting for customers so it’s not like it’s too busy to do the things they are claiming to do .. it might explain why where I take my other truck there is a lineup of vehicles and everything above is mentioned as is what other things my vehicle is due for service for . Sure I’m there a lot longer but I’m getting more service for the same price .
Guys who work here are always super nice but I think they are losing customers because it’s like they are just getting you in and out as fast as they can to go back to sitting around . But if you are in a hurry and no cars in line , this is a great option.
Hopefully some of that service comes back and I’ll gladly my rating . I’m currently giving it 3 stars based on the diminishing checks compered to local competition and false claims on the invoice. The work they did do was quality and the employees are always courteous.
Update : I spoke with the owner who confirmed most of my complaint was legitimate and said he would address the problem and hoped I would give them another chance.
I recently went back and believe it was one of the guys I had my last time and a different guy , again both guys were very pleasant and courteous and the service was thorough and professional this time .
They also went back to a lot of verbal communication between the top and pit guy announcing what they were checking on and when they were completed leaving me with little doubt they were performing all the tasks the receipt says they did .
I was very satisfied upon my return and think the problem I experienced before has been corrected, I got the service to match the personalities of the guys working there , which is great .
I recommend giving them a try !
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September 2023 by Charlie Hexera
I would always prefer to go here instead of my dealership. Excellent, kind quality, and you can tell they don't just want your money!
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September 2023 by Justin Hynes
Great service, Kyle is awesome. Will be back.
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July 2023 by Mary Mccomb
I like how up front they were about everything they checked on my car. They went above and beyond with their service. I will be going back for my next oil change. Thanks!
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July 2023 by Amanda Stone
Great and quick service. Manager is very nice and knows what he is doing.
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May 2023 by Megan McParlan
Kyle, Josh and Ricky were absolutely amazing. Not only did they take care of what my car truly needed but they were kind and professional. Will for sure be back the next time any of my cars need service! Thanks guys!Services: Transmission
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April 2023 by Michaela Woods
Very rude. Guy had the nerve to say "You don't know much about antifreeze do you?" When I politely declined for top off because I was on a budget. Also rudely typed on my receipt that I didn't speak up to give my address. There was no one there. Just me. Window all the way down. Everything else was quiet. The guy could have asked me to repeat myself instead of being unprofessional.
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April 2023 by Michael Potter
The two men that worked on my van were very thorough. No detail was missed. Example: they found an interior cabin filter that had never been changed and was literally covered in leaves and dirt. They found an oil leak and took the time to take pictures of it and show me. They helped me understand how to safely manage the situation until I can get it fixed. I spent twice as much money but received a lot of value in return, especially peace of mind. That's why I continue to bring my cars here.
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April 2023 by Charlie Hadley-Flynn
I would always prefer to go here instead of my dealership. Excellent, kind quality, and you can tell they don't just want your money!
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February 2023 by Claire Zielinski
Josh, Kyle & Ricky were fabulous. I went in to get an oil change. They went above and beyond! Cleaned my windows, rotated my tires, checked transmission, topped off anything that was low. I’ve had many oil changes but this place stands out tremendously. My husband and I will not give business to another place! Such kind, knowledgeable men who really do their very best to ensure a great experience. Thank you guys so much!!!!
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February 2023 by Kendra Moreno
Great customer service!!