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9AM - 5:30PM
2936 Wilder Rd, Bay City
Banks
9AM - 5PM
4129 N Euclid Ave, Bay City
Banks
“Cody, the loan associate is AWESOME!!! I've had several loans through Financial Plus. Except for the first loan, every other loan I got I was spoken to so disrespectful. Cody is a jewel!”
“After some hiccups Jenny at the Sherman st location was a true blessing in helping my widowed mom settle my dad's account and moving on with her own. Thank you for your kindness and patience. It was greatly appreciated.”
“Having an account here is great, but I am soooo frustrated that their debit cards don’t have tap to pay and they aren’t compatible with Apple Pay. This is 2023, and not being able to access my card electronically, is making me consider switching to a different CU. Their service is kind and helpful, but I’m not sure that makes up for the technology gap.”
“Jessi, Bay City, was very helpful on Friday, May 3. She was friendly and very knowledgeable. We really appreciated her assistance and expertise getting into the app and other issues.”
“We have belonged to this credit union for many years. They have been great. The employees make us feel valued! I feel the customer service is top notch! The loan department is very professional and helpful with our needs. We are very happy here!”
“I have been a member for 15yrs now and must say Lisa Felski vice president of lending has been with me every step of the way. She is the type of person that truly cares about people in general. Thanks for everything Lisa.”
“Great Location I use it every week, But Its unfortunate most people dont listen to the sign in front of the 2 parking spots out front. When i have to use the ATM and nobody is inside the bank and all the spots are taken kinda annoying..”
“I came here cuz I forgot to before I left town. I was surprised to see the old manager from my local branch! She's amazing and now I'll wait until I'm here to get $ ?”
“I had a great experience with Jessica, the teller at Copoco. She was so kind ,pleasant and professional. I usually bank online or call in. I'm so glad I went in today. 5 stars Jessica! You Rock!! keep up the great work P.S. 25yrs at this bank”
“I am a member service representative at Jolt on Euclid. I have been with the company since 2019 and couldn't have asked for a better place to work and bank! My personal experience has been great. I LOVE my job and helping our members learn and grow every day! My personal financial health has skyrocketed and I budget SO much better by using sub shares! I now feel confident and in control of my finances!Jolt is opening a new branch in Midland, my hometown, this spring 2023!We have a Christian background, as the previous name was Catholic Federal Credit Union. Since changing the name to Jolt Credit Union, which allowed us to change our charter, we have made great growth and expect to be around for many more generations to come! Changing the name & charter allowed the financial institution to broaden the field of membership; aka broadening the criteria to open accounts to be more accessible for MORE people from all walks of life and locations!Jolt has great Kasasa products that are free with cash back rewards & more, that literally pays you for being an active member! Jolt's team works together to find solutions to help members get the best service and financial growth by educating, assisting and providing resources that support financial growth opportunities! If you have ever had a negative experience with us, I would first ask if you came inside to handle it directly, or got assistance further before allowing it to leave a bad taste in your mouth? Then I would urge you to remember that we're all human. Maybe the situation wasn't fully understood by either you or the person helping you. If you didn't go in...how could Jolt have fixed it or given better education to you to help guide you into better understanding of the "why it happened thar way"? I say this because so many times, I have worked with an extremely upset or frustrated member and I maintained patience while understanding that their frustration isn't with me, but the situation itself, and most of the time it is just not knowing or understanding the way products or services work. I have found so many ways to help them gain understanding, get to a solution, and move forward from the situation with a better attitude in the end. I take my time to hear them out and I hope anyone who has issues will take their time to come in and try to find solutions before choosing to leave, or bashing not only Jolt, but ANY company.A member told me today "if you don't learn history, you'll repeat it". So take time to help us and to help you learn from any mistakes so that we may all continue to grow in all areas.❤Many blessings,Taylore L”
9AM - 4:30PM
745 N Euclid Ave, Bay City
Banks
“My husband and I needed a new furnace and it was during the cold months. Megan was very quick to respond to my emails in helping us try and get approved for a loan. She was so helpful in answering any Qs we had and was very efficient and sweet. If anyone is in need of a loan of any kind, I would recommend to go and see her! Thank you again Megan!!”
“I LOVE UBCCU. I've been banking here for several years. Hands down the BEST BANKING APP EVER !!! Great customer service from the front desk gal "Linda".”
“I had a great experience with Jessica, the teller at Copoco. She was so kind ,pleasant and professional. I usually bank online or call in. I'm so glad I went in today. 5 stars Jessica! You Rock!! keep up the great work P.S. 25yrs at this bank”
9AM - 5PM
610 Lafayette Ave, Bay City
Banks
“We were given excellent customer service- from my initial phone call speaking with Andy, to our appointment with Jonah setting up our accounts. They were considerate answering our questions and very personable. We are new to the area and appreciated all of their assistance. Thank you!”
“This is the best bank, people actually take the time to get to know you the manager Mark is great! Anytime I have an issue Stephanie always helps me she is fantastic and cares so much about her clients! I have my buisness and personal accounts through there i reccomend it 10x over!!”
9AM - 6PM
1111 N Euclid Ave, Bay City
Banks
“I walked in and was instantly greeted and helped with what I needed, the entire staff was very helpful and polite. Not from the area but I would definitely recommend this bank”
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“Josh assisted me with refinancing a loan. He was extremely helpful and recommended options without me asking! The process felt personal and not transactional, which made me more comfortable with working with Josh! I've been a member of Wildfire Credit Union since 2017 and I have no complaints! I highly recommend anyone to bank with Wildfire! Thank you!”