Thelen Automotive Group is a family-owned dealership in the Great Lakes Bay Region that has been serving customers since 1977. They offer a diverse range of automotive brands, including Chrysler, Jeep, Dodge, RAM, Kia, Subaru, Mazda, Audi, Volkswagen, and Honda, as well as a large selection of used and certified pre-owned vehicles. Customers have praised the dealership's commitment to providing excellent service and care. One customer had an issue with a new Ram 2500 truck, but the dealership addressed the problem and reimbursed the customer for the gas they had to pay for. Another customer, Alex Counterman, was described as extremely helpful, knowledgeable, and informative, and the customer said they would be a return customer at Thelen Subaru. The sales staff at Thelen Automotive Group, such as Marty and Ruben Arntz, have been praised for their friendly and efficient service, making the car-buying process smooth and hassle-free. The service department, particularly Mike, has also been commended for going above and beyond to ensure customer satisfaction. Overall, Thelen Automotive Group is a highly regarded dealership that prioritizes customer service and satisfaction, offering a wide range of vehicles and a team of knowledgeable and helpful staff.
Alex is awesome! Super helpful guy and very easy to work with. Didn’t feel pressured or rushed at all. First brand new vehicle purchase so I’m glad I had such a great salesman to work with. Highly recommend! Subaru for life :)
August 2025
Dominic was great ! Really loving my new car ! Thanks to the thelen team😎
July 2025
Alex was very helpful with the purchase of our new Subaru Outback. Great service.
