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September 2023 by Traci Mularz
Superb customer service from Ryan, Darion, and Alyssa. Hubby has had a few set backs with the purchase of a new phone I bought him online. With the help from Darion on Sunday, and the help of Ryan today, my husband now has a working phone. Thank you so much guys. If anyone needs any phone help, or a phone purchase, DEFINITELY go to this T-Mobile site.
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August 2023 by Virginia Behmlander
Jared was phenomenal,highly recommend T mobile on South Euclid in Bay City..
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July 2023 by Mary Divo
Darion is a super employee! He is excellent with all of his customers. The Euclid store is amazing for Great customer care.
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July 2023 by Tamara Swett
Great customer service.guys we're helpful and good looking.?
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May 2023 by Tammy McQuarter
Service at all TMobile stores were excellent.
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April 2023 by Jordan Avell
Everyone was very helpful and friendly! They helped set up my new phone and apple watches with no problems! It always takes some time to get things like this sorted out but it was a pleasant enough experience
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February 2023 by Trevor Sauers
Went in to add a new line to my plan and buy a new phone. Was refused and told to come back tomorrow as they closed in 25 mins. Was told next time to check the hours as it takes at least an hour to add a line. Will not be doing business with store at any time.
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January 2023 by Deborah Howey
We had great service by Darion. He went above to help us out with new service after I had tried to move our service from another carrier to Mint mobile (which failed) Thanks Darion you were so very helpful and now we are T Mobile family.
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December 2022 by billy johnson
My brother in law activated a line for me and I walked in to transfer my number over on the temporarily line. I told them I wanted to trade in my device for the new line promotion. She refused to sell me saying i activated it from a different dealer. Also is saying I wont get a trade in promotions and refusing service. Very unprofessional.
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November 2022 by Holly Donovan
Turned in a phone we found. They acted as if they didn't know what to do with it.
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August 2022 by Connie Kersheske
I take it phone in and they can't even fix it they send u to Saginaw well when u dnt have A vehicle u would think ever store would have someone that can fix ur phone but no u have to go to Saginaw I have been with them for three months and iam very disappointed with this company no one know how to help u fix ur phone they push u out the door just so they dnt have to deal with u
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August 2022 by Margaret Wood
Giosue helped me figure out my international hotspot coverage and was really helpful and informative!
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March 2022 by Tori Worrell
This place is a joke. The manager is rude and unhelpful. None of the employees know what they are doing and have to ask him for help. I have walked out of that place twice in 24 hours very frustrated and not helped. I will never go to this store again.
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March 2022 by Madeleine “Maddy” Koby
The guys were very helpful and explained what they needed. Better experience at this store compared to others.
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February 2022 by Paul Knaus
Darion was extremely helpful. He took time to explain everything to me. He explained the product, the plan and the contract very well. Much appreciated!
