“My whole experience here shopping for 'the right shoe' for my foot/issues was incredible. Very thorough, professional, one on one care. I had nothing but positive vibes - at the Bay City and Midland store! Kudos to this team - Exceptional customer service. I valued Emil's expertise and guidance in the end on the shoes I purchased and was greatly appreciative of the time spent with me. AND, I LOVE my shoes!!Thank you, Runners!”
“Very helpful and were able to resolve my issue from another store with no issues. Not only did they verify stock correctly - they listened to my ETA and had the product ready for loading before I stepped into the door. I appreciate the thoughtfulness!”
“The staff went out of there way to keep 3 kids happy. So nice, you don't get that kind of service anymore. When asked a question he had the answer now. Another place we went didn't not, best. Place to go, Thank you Bay Cycle staff.”