Rite Aid is praised for its great location and helpful, friendly staff. Many customers have relied on this pharmacy for years, appreciating the fast and reliable service without long waits or lines. The pharmacists, particularly one named Katie, are noted for their knowledge and personal touch, often remembering customers' names. However, there are mentions of some staff members displaying rudeness, which can detract from the overall experience. Despite this, the variety of merchandise and the availability of vaccinations are additional benefits that customers value. Overall, Rite Aid strives to provide a positive shopping experience while encouraging kindness among its team.