Rite Aid is a leading drug store chain that offers superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. Their mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers confidently choose Rite Aid first for their everyday health and wellness needs because they consistently understand and exceed their expectations. Customers have praised the exceptional customer service at Rite Aid, describing the staff as "high class people" who are "the nicest people in customer service." They have gone above and beyond to assist customers, even letting someone use the phone when they were stranded. Customers love the efficiency of the pharmacy, with one customer stating that their daughter's medications are refilled quickly. However, some customers have faced issues with billing and insurance, with one customer experiencing difficulties getting their prescriptions filled due to insurance complications. Despite these challenges, the staff have been able to help resolve the issues by overriding the insurance problems to ensure the customer receives their needed medications. Overall, Rite Aid is a trusted destination for customers seeking superior pharmacy services, health and wellness products, and a positive customer experience.
Customer service is OK for anything other than pharmacy every time I come to rite aid pharmacy for something concerning the pharmacy it's something. Pharmacy sucks prices aren't up to date or they are out of medication or it just takes forever to fill. Hate the pharmacy but love the store
April 2024
As a new customer, Miss Stephanie D. Really helped me out with my prescriptions , Helpful , Fast and Friendly- As most of the workers are too- Its hard to find great customer service.
December 2023
I think they're expensive but there are some things I get there because it's an easy in and out of the store.
