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August 2023 by Linda Woods
I can't believe it took me this long to write a review for these guys. This dealership is AMAZING. I went in looking to trade in my 2016 Ford Explorer for something new. I was greeted by some of the most professional car salesmen I've ever encountered. In no time I was driving away with a new SUV that I still love to this day. The vehicle hasn't given me any problems in the 3yrs I've owned it. Now my son is interested in purchasing a car so I will be taking him to look for one with these guys. I would recommend them to anyone wanting a AWESOME car buying experience as well as a GREAT deal.
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July 2023 by Ray Curnow
Clean vehicles and the staff were friendly , helpful and not pushy . Didn't buy , but still looking.
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June 2023 by Aaron Villanueva
Best dealership in the area. They strive to have their customers happy and give amazing deals. Gene is absolutely amazing to work with.
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June 2023 by Laurel McClure
Purchased my last 3 vehicles from OConnors and will never go anywhere else. Honest and quality vehicles. Customer service is phenomenal!
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April 2023 by Mary Shorkey
The nicest people work here. My husband has bought all of his vehicles from O'Conners just bought my Jeep there best service ever. Gene Schaefer. Is so nice. I WILL go back there in the future . thank you O'Conners ? ?
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April 2023 by Robin Witkowski
They were great till I had an issue within 30 days of buying it. Then was lied to about the facts! Had my car for 10days got it back NOTHING was fixed! Just an oil change oh and we had to pay for that! Only to have to make 3 more trips to Bay City . They lost this customer for the future purchase! As the owner refused to pay a $150 bill for the repairs they had my car for 10 days that was not done. Owner chose to pay or I will and not return. So he’s response to me was ‘ why do you think I should pay this?” Well due to the fact that we reported the issue with in 30 days of having the car and owner said “ it’s just a matter of time and it will come off” All wheel drive issues, and Thank you Honda dealership for fixing the car and being honest!!! Can’t say the same about O’Conners Auto Outlet!! Completely disappointed in you!
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December 2022 by Humble Saint
Purchased a Jeep a few years ago and it still holds up. Great service, honest feedback and one heck of a deal. Thanks Gene
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October 2022 by Cassandra McCauley
Bought my second vehicle from Matt and Gene recently and it was an incredibly smooth process. I will definitely be buying all of my future vehicles from them as well. They aren’t pushy and allow you to make your decision on your own time and I am very appreciative of that. Thanks again!
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October 2022 by Rachel Angulo
I purchased a newer vehicle for the first time. I saw the car I wanted on their website and came in to look at it. My husband came with me and mentioned a couple of minor things, Gene sent it out to be fixed up and took a couple hundred dollars off for me. They filled up the gas tank, handled all of my financing and sos. It was a breeze and I am so happy with my vehicle and the customer service. Thanks Gene!
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October 2022 by Adam
Purchased a 2021 F-150 and traded in a 2017 F-150. This was the easiest and best auto buying experience I’ve ever had. Thank you Nick!
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September 2022 by Ricki P
Absolutely horrible experience all around. My sister went in and worked with Gene to purchase a car. When she purchased the vehicle it was making a clunking noise that Gene said would be fixed all she had to do was sign the paperwork. He also told her everything was in working order and ready to go. She’s now been back 3-4 times because of the clunking noise never being resolved and the air conditioner doesn’t work. Gene told my sister to take her vehicle elsewhere to get serviced he was done dealing with her. 10/10 would not recommend to a friend. ??
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September 2022 by Ariah Bowman
Great customer service and very friendly staff. I walked out with a new car the same day without any crazy rates or payments for my budget! Even came back a week later and they let me use a loaner car to fix something on my vehicle for FREE. 10/10 Definitely give them a chance. Shout out to Nick!!
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September 2022 by Good Vibes
Absolutely horrible experience all around. My sister went in and worked with Gene to purchase a car. When she purchased the vehicle it was making a clunking noise that Gene said would be fixed all she had to do was sign the paperwork. He also told her everything was in working order and ready to go. She’s now been back 3-4 times because of the clunking noise never being resolved and the air conditioner doesn’t work. Gene told my sister to take her vehicle elsewhere to get serviced he was done dealing with her. 10/10 would not recommend to a friend. ??
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March 2022 by Tara Lundstrom
Gene is absolutely the BEST salesperson I’ve ever dealt with. He is fair, kind, funny, patient and incredibly HELPFUL! He allowed me to teach my young adult daughter the process of purchasing a car and did not once pressure us or rush us through the process. My only regret is that I haven’t made all my car purchases with Gene! We appreciate you so much!
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March 2022 by Hunter LaLone
Every step of the purchasing process was smooth and Nick went the extra mile to take care of us. Would gladly recommend O'Connor's to anyone looking for a nice car and a dealership that still believes in customer service!
