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June 2024 by Robert Winters
I would not say there is ever a fast Trip here but the guys are wonderful really know what they're doing and try to help out in every way possible.
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September 2023 by Rachel LaMarreAyala
Zachary was very helpful yesterday when we visited. Looked for the best deal and option for us and took his time. He did not rush us through. I HIGHLY reccomend him.
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September 2023 by John Banning
Good customer service
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August 2023 by Katie Smirh
They help me
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July 2023 by Neil McLachlan
NEVER answers the phone!
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May 2023 by Ann Arnold
Nice young man very helpful to me.
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February 2023 by Michael A. Haislip (Vietnammike)
Retail clerk didn't know anything about porting in phone nos.we had to go to Saginaw the next day unacceptable business model.Not impressed in the least.
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January 2023 by Barb Cochran
Very friendly, helpful I'm getting a new phone.
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November 2022 by Jill Bush
Excellent service very knowledgeable answered all my questions
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September 2022 by Jay O
I like my new phone
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September 2022 by Holly Donovan
The ladies in here were very helpful and nice!
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June 2022 by Heather Sosnowski
This Metro PCS is by far the worst Metro Store I've ever been to. I suggest to EVERYONE that they go to the metro PCS near Walmart in Bay City. DO Not purchase ANYTHING from this Metro. Not only is She Rude, but she Totally Ripped My Fiancee and myself off when going in for our upgrade. Charged 18% sales tax and said we had the $60 plan and it's only the $50 plan. That's HORRIBLE CUSTOMER SERVICE! This Gives Metro a Bad Name
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February 2022 by Mary Chamberlain
Sales person wasn't very helpful
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December 2021 by Frank Fulco
Never opens on time customer service is terrible. Your better off going to another cellphone company
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November 2021 by cedes sanchez
When I went to see if I could upgrade my Samsung galaxy A11 to an iPhone the lady that was there said it would cost $300+ when I seen on metro site for iPhone, the se said $0 with upgrade and etc..the lady,, she mentioned that if I passed one months payment (meaning I didn't pay for one month) I qould loose my phone number which I already did since she said they delete it after 30 days. Now I got my Samsung back in February of this year and the lady at that time didn't tell us their policy about phone bill payment. Next time tell the customers beforehand
