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9AM - 5PM
1104 S Madison Ave, Bay City
Insurance
“I've been with John Shankool for over 20 years, the staff is very knowledgeable, friendly and helpful. Making a claim or changing coverage is easy and stress free! I really can't say enough good things about this group! I don't plan to ever change insurance companies or agents!”
“I have found Mark very friendly and respectful of my needs. He has answered my every question and never made me feel foolish. After all, the agent is the agency! You cannot go wrong with Mark Townsend.”
“Patty, Andrea, and Jeff are all extremely friendly and eager to help. Very attentive to my needs as a customer while also adding a touch of compassion. 10/10 recommend this agency and these people!”
9AM - 5PM
902 S Euclid Ave, Bay City
Insurance
“Mandi was very professional and quick to find me multiple rates and options that catered to coverage related options that I needed, and as such got me rates much much cheaper than Progressive, Geico, State Farm, and Horace Mann had to offer with the same/similar coverage.”
9AM - 5PM
3583 Wilder Rd UNIT 5, Bay City
Insurance
“Brent has been my agent for years now and I couldn't be happier. My crawlspace flooded once due to a sump pump failure and he came out right away and helped us get things taken care of. I recently purchased a new car and ended up at the dealership well after standard business hours. Brent was able help get some coverage quickly on the new vehicle so we could drive it off the lot the same evening. Truly exceptional service. A+”
8:30AM - 5PM
916 Washington Ave SUITE 210, Bay City
Insurance
“Katie is wonderful, everything she handles gets done correctly. She looks for the cheapest rates for me with the best coverage. She is very professional and friendly!”
9:30AM - 4:30PM
509 S Euclid Ave, Bay City
Insurance
“Great company, great people. Always there to help whenever i need anything or have any questions. Never make me feel like an inconvenience. Mike is a great guy amd hilarious too.”
“Talk about going above and beyond! I texted Jordan in the morning asking about changing my vehicles on my insurance. He quickly texted me back letting me know the difference. I asked him to make the change. He changed my policy and then hand delivered the proofs to the dealership I was working with. Customer service like that is unheard of anymore! Jordan, thanks for being great!”
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“Talked to Calvin today because I couldn’t navigate the website to get a quote on my own. Super helpful and really cool person on top of that. Feel like we’d be good friends. He even managed to get me cheaper rates than any other insurance company I tried to get ahold of. State Farm is definitely the way to go.”