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January 2024 by Kristine Schrems
Very helpful attendants, asked to help unload truck.
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January 2024 by Juanita Martin
Bay City always has the friendliest workers.Sense the store has been reopened,things are moved and set up differently.But if I ask one of them they are always so helpful.Always greeted when you walk in the door.
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January 2024 by Linda Knaub
Very easy and great help while making a donation
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January 2024 by Kelli Lalonde
Shop at Goodwill every Friday. I love it. Good people to very nice.
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November 2023 by Lit' AHSr.
ridiculous prices goodwill price $3.99 exact glass mugs from the dollar store for $1.25 then after they remodeled everything is a mess before can find pans on one side wood on another now they are everywhere why can't they organize the right spots better to go to salvation army store and they can bargain
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November 2023 by Debora Albertson
I had a great shopping experience!! I found a lot of wonderful things...some old, some new but either way I'm happy!!!
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October 2023 by Kelsey
Remodeling was the worst thing they could've done. Prices have gone up. $7.49 for jeans?? 5.99 for a t-shirt?? Found a half used candle for $6.99 Really? All of the hard goods are things you'd find at TJMaxx.. at TJMaxx prices. Most of the store is womens clothing while they have one "wall" of mens clothing. I have been going to this goodwill for years and have loved it. I won't be back. You're a thirft store, not a department store.
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October 2023 by Joey Smith
Crazy how one person made this store go from something special with so much potential and lots of amazing things looking up for it. To a completely soulless and disappointing place that most regulars refuse to shop at anymore. Sad part is, corporate knew this was going to happened and was warned. But pushed the good people out.
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October 2023 by Lauren Howard
Prices are getting too high. Everything has gone up considerably. $5.99 for a t-shirt. They used to have half off on certain color tags all week. Now they only do that on Sundays. Since the recent remodel, there is a lot of new merchandise, priced just like retail. The thrift store isn't thrifty anymore.The service has declined terribly too. The other day, I stood at the counter for five minutes while two employees had a conversation behind the counter, and never once acknowledged me. One said to the other that she wasn't logged into the till and didn't want to get in trouble. Okay, but maybe you could fetch someone who can help me (there were at least three other people nearby, arranging stock), or at the very least, greet me like a person instead of ignoring me entirely?Skip this one. Do yourself a favor and shop at the Salvation Army down the road instead, where it's still cheap and friendly.
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October 2023 by Jayde Garner
Prices are outrageous and not consistent. Better off shopping regular retail.
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October 2023 by D S Cooper
Prices are getting quite high, and 75% of the store is women's
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April 2023 by Phil
Smaller and more cluttered than other Goodwill locations. Overall not a bad selection.
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April 2023 by Michaela Delaney
The prices are getting too high. No more half off sales. They should start more deals!
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April 2023 by Jennifer C.
I found the perfect jeans for vacation, in the perfect size, and the perfect price. I like that you can return items to any Northern Goodwill within 10 days.
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March 2023 by Kat G.
I normally visit here frequently to purchase items for my rentals. Today I had my items up at the checkout counter, a new hire rang up all of my items and then the manager walked over & said that's not right..... I had 3 plain, smaller, clear, Pyrex glass bowls that were a set that fit into one another that had definitely seen better days,lots of scratches but no chips, but for $3.99 they would work for. my rental. The manager, said, hold up...those need to be priced differently b/c there Pyrex. I simply stated, there's only one tag on the bottom of the largest bowl, so they were brought out to the shelf this way and she said Nope... I'll have to charge you $2.99 for the medium bowl and $1.99 for the small bowl- are you good with that? I said no, they were $3.99 for three bowls, she said not any longer, it was a mistake. Once I got out I looked online at Walmart for the same item. $24 for 4 larger sized bowls plus they all lids to go with them~ guess where I'm headed? I definitely will NOT be visiting Goodwill again
