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July 2024 by Mary Wingeier
Why can’t you talk to a human being when you call. Very frustrating!!!!
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July 2024 by Sarin
I would give zero stars if possible. Walgreens wouldn’t accept my insurance so I had to go here to transfer my meds. Calling their number is pointless as you’re directed to a robot and never the store. After explaining what I needed they told me it’d be about an hour. After waiting the hour they tell me they can’t get a hold of Walgreens. I called Walgreens and what do you know, they pick up immediately. Walgreens told me they never called. I told the guy about how I was able to call them and all of a sudden he calls them and 10 minutes later I’m good to go. Don’t know why they wasted an hour and a half of my time
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April 2024 by L D
The pharmacist was very knowledgeable and helpful when I needed to make a decision about my medicine. Thank you.
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April 2024 by Carlee Gerhardt
WORST PHARMACY
Wouldn't let me pick up prescription even waited in line. Said they had to go to lunch right on the dime, absolutely ridiculous to waste my time in line and drive all the way here to be denied my prescription. Very rude employees.
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March 2024 by Seth W.
There is only one competent pharmacy staff. I have only had one good experience refilling prescriptions and the young woman on the line was very informative when it came to it. However, the others working back there have always given issues, especially regarding insurance numbers. One time, they didn't enter the full number and thus claimed there was an error. This time they claimed they couldn't run the insurance because the card didn't have a number for the pharmacy to use. How did you even run it the first time then? TL;DR - DO NOT GO HERE FOR PRESCRIPTIONS.
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February 2024 by Kimberly Samalik
Not helpful at all. The staff has poor work ethic. My regular pharmacy didnt have the med i needed, so they tried to call cvs. My husband headed over there, they didn't have the script, he called our pharmacy and they said know one would answer the phone. Then 24 hours later they send a text that my rx is ready. Thankfully walmart came through and filled my Tamiflu rx, so I didn't have to suffer. -10 stars
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February 2024 by Ellen Herman
Worst pharmacy I’ve ever worked with on a personal and professional level. As a nurse, I would never recommend this establishment.
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January 2024 by Kristin Hilgart
Had a great experience at the CVS today. Was able to get a prescription called in from Virginia and also another prescription filled within 20 minutes for my daughter with strep. Really appreciate how quickly and efficiently they worked on our prescriptions today. Friendly staff. Clean store. So grateful for CVS being nationwide and transferring all of our information.
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January 2024 by Roger S.
HORRIBLE! Don't be standing in line when it's their lunchtime because they will slam the window shut in your face! These people hate their jobs and dealing with their customers.
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November 2023 by Sally Leinaar
For my 1st experience with cvs I was disappointed. They don't contact you when new patient prescriptions are ready. I went 3 days without
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October 2023 by Dylan Dehring
Id wish we coukd give a NEGATIVE STAR RATING!!! Same issue happened today. My grandmother got txts that her prescriptionwas ready and she goes in and they tell her, "we dont have anything" she was there and argued with the pharmacist for some time and FINALLY someone took a look amd whoa! There was a prescriptionBUT get this! It was even filled! And that was sent to them on 11th! Also was supposedto get a call from the D.m. for my previous experiencebut never got one.(9/14/23>>Went to pick up my grams Rx today, that was called in on Friday. (CVS told her they were going to fill it Friday. It wasnt ready) and They STILL didn't have it ready. Lady at the counter says, yeah, we're really behind. We are still working on Rx for the 18th. (It's now the 22nd) if you're that behind, you should probably be working longer hours or have more ppl! You're dealing with people's Rx!
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October 2023 by Jeffrey Kalinowski
Love CVS but remember lunch break for Pharmacy is 1:30 -2:00 they're closed
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September 2023 by Brooke Scott
Their service sucks
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September 2023 by Elijah Smith
I stopped by the bay city Euclid location after a doc visit to check on the prescriptions. I was told only one prescription was in stock and the other would be ready in 30 minutes and they would contact me. After 3 hours of no calls or texts I decided to call. Phone rang for about a full minute before the store front manager picked up the phone and said nothing. After getting him to speak and transfer me to pharmacy I was told that one prescription was finally ready and the other was still out of stock. I proceeded to ask the lady on the phone in the pharmacy if there were any other stores with the medications. She then hung up on me(assuming she didn’t want to do her job and was frustrated with me bothering her with work) so I decided to go into the store myself. After talking to the pharmacy manager(a friendly short Indian man) it was apparent they had clue what they were doing or had done wrong(hanging up on me asking them to do their job). Finally they said we sent it to the Saginaw location and I departed. In the parking lot I decided to make a call to Saginaw to see if the meds were truly sent to that location and frustratingly found they had only sent one of the medications. So I once again entered the store and asked them to please send both medications. It was apparent every employee at this location was not busy as they were all now staring at me trying to do their job for them. None of these people should be in the health care field let alone customer service front. Just take a look at their reviews
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September 2023 by Robert Konarzewski
If you need your script filled go somewhere else. Always behind 2 days this morning. Or don't have meds in stock.
