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March 2024 by Madison Keeney
I started coming back to the salon at Ulta here in Battle Creek again recently and made my first appointment with Sarah. I had a hot mess on my head from bleach damage and attempts to cut my own hair. Sarah fixed it into a manageable style given the parameters to work with and I loved it the first time. She has since done my hair and my husband's hair. Sarah, does such a wonderful job every time. Would recommend her services.
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February 2024 by bailey june
I’ve been going to Ulta to get my highlights done for a year and a half now. I love the hospitality given to me from Amanda and Macey in the salon!!Keeping me fresh all the time
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February 2024 by Midge T
This was my fourth time getting my hair done. I expected it to cost the same as the last time but I received an extra $25 charge for something to do with grey hair. Did not okay this service but I was in a hurry to get out the door. I called the next day and was told because it was a service it would take a while to get a credit. I had to work awful hard to get the money coming back, three phone calls, wasn't going to go back in so I took an over the phone gift card. From now on I'll discuss price before any hair services are performed, but certainly not at this place. The front end of the store wasn't connecting to the salon. Clueless.
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January 2024 by Allyson McNees
Macy always does a phenomenal job on my hair and has me leaving each time with such confidence!
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December 2023 by tori McDowell
I have been going to the salon inside Ulta, and have been very pleased with every service! My stylist is Amanda and she's been wonderful. I've done different colors, keratin treatments, conditioning treatments, styling, gloss, and I know the list will keep growing! What I love most about my visits with Amanda, she is SO gentle, she takes her time, and it's like a spa day for my hair. I never used to have my hair professionally done, but so happy I do now, it's a deserved treat and Amanda makes it enjoyable!
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December 2023 by Robin D
This was my second time shopping there. They have a wide selection of brands, so I was able to find something to fit my needs. My only complaint this time was that there didn't seem to be anyone available to help me. My first time in the store, someone greeted me immediately, asked if I needed help, and helped me choose the correct products. That didn't happen this time, so I had to try to figure everything out by myself.
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December 2023 by Kierra Mobley
I want to give Shebly a shout out because she's always so nice and gives great suggestions. I would give her 10 stars! I put 4 overall because the customer service isn't always the greatest but definitely not because of Shelby! Her hair is usually so gorgeously curled and bouncy. So I asked her what she used. The styling tool is AMAZING!! Thank you so much Shelby!☺️
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November 2023 by Qiana LeBoeuf
Love this store one of my all time faves! Great staff, great selection, always a pleasure to shop there!!
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November 2023 by Monica Romeo
Leaving a review for my mom. She asked Amanda for caramel highlights and a trim. She left with brown hair and a bob. She somehow left with darker hair after almost 5 and a half hours.
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October 2023 by Christa Lindsay
My daughter and I had our brows waxed, trimmed and styled by Aysha Taylor. She was very kind, informative and professional. We are both happy with our service today.
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October 2023 by Shawna Vanderveen
Amanda is amazing! She helped shade match 3 girls for an upcoming wedding and helped us find multiple other products we needed! 5 star customer service
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September 2023 by Hannah Wilkinson
I went into this store to quickly grab a few things. I overheard a gentleman looking for cologne and the associate helping him was not only knowledgeable, but incredibly kind and gracious. That same gentleman was in line ahead of me to check out. I believe the associate helping him was named Izzy. She was extremely professional and sweet while helping him apply for a credit card. She saw I had been waiting while she was taking the application, so she called her associate to ring me up. Audrey was my cashier and she was absolutely delightful. I have a great experience every time I come to this store. The customer service here is absolutely phenomenal.
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September 2023 by Allison Marie
Employees were pretty rude..I asked how much two different products were (there was no price underneath like there was supposed to be. It was missing) because I was going to purchase one of the two. She acted like it was the biggest inconvenience in the world and continued to talk down her nose at me and huff and puff..all over asking for a price check. I spent almost $200 that day because there was stuff I needed. I definitely won’t be coming back here, I’ll be going to Kalamazoo from here on out. I’ve been coming here for awhile and have never had an experience like this one.
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September 2023 by Demaris Kannike II
I had a great experience with Audrey over the Labor Day Weekend! I’m not a person who wears makeup nor knows how to apply it lol. However I told exactly what I needed and she delivered!! Even took into factor of my skin texture and impurities and made sure the product helped my skin instead of harm it. So shoutout to Audrey at the Beckley location, my makeup was flawless ?!!
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July 2023 by Rachel Del Toro-Gipson
I went to purchase foundation, and Audrey was so kind and helpful throughout the whole process.
