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October 2022 by QueenMoonbeam
Ion was supposed to be purple.. more violet or saphire and you can't just put it in naturally light hair without a bit of an Ombre effect.Had to take apart the box to read instructions. Italy hair product. Easy to open and apply. Set for 15 to 30 mins. Rinse in cool water to set. Pleasant smell.Artic Fox color is fantastic❣️ You CAN throw it in naturally light hair. It is a medium price. Simplely 1 step... section clean, dry hair and apply. Let set for 30 mins and rinse. Smells lovely as well❣️?❤️?
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May 2022 by Rachel Doane
Love the option to buy online and pickup in store. Staff is helpful and friendly.
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January 2022 by Renee Alexander
If I could give 0 I would be. I placed an online pick up order for clippers. 4 hours after placing my order and getting a confirmation we drive to the store to see if it is almost ready, and to my surprise the store was closed. Call and talk to a bunch of different random people as well as another store to figure out that I can't even cancel this to go to an open store. Call as soon as the store opened this morning to find out they don't even have my product in store available. How does a business place a hold on my bank account as I bought a product that they clearly stated they had in-store to just be cancelled anyways and have to wait hours to days for the pending charges to be reversed.Bad business, no customer service and lousy online shopping. Miss out on business at the busiest time of the year when I could've had something delivered by Monday.
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January 2022 by LiveOak MasterAssociation
Went there today and the young guy unlocked the door at 11 and just totally ignored me I asked him about a kit for dip powder for nails he did not want to help me you could tell he hated he's job no customer service will never go there again!
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July 2021 by Shantrelle Davis
I love this Sally's better than the one in Kalamazoo on Drake. The lady there was so nice and actually convinced me to keep my color. She gave me space to shop and answered my questions. At the Sally's on Drake the gurl there got on my nerves following me and hovering me through the store. I got annoyed that I didn't even finish shopping and she did it a couple of times I went there. I hesitate going everytime, but now that I found this one in Battle Creek I'll definitely travel and go to this one.
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June 2021 by Amy Rohr
Love SBS! The manager is so helpful and nice! The store is always clean! So many new brands and classic brands!
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March 2021 by Tamara Guthrie
Staff was extremely helpful and pleasant.
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December 2020 by Samantha Forster
The employees are always really nice and helpful. They were out of my arctic fox color but that wasnt their fault. Lots of things are out of stores due to the virus.
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December 2020 by Jennifer Day-Howard
Terrible customer service and selection of products.
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October 2020 by Randy Cavinder Jr
Mr. Jay is the man!! My wife would be walking around with bald patches if it wasn't for Mr.Jay at Sally's on Beckley Road. If you need anything or any advice on hair GO SEE MR. JAY!!! He is so kind and helpful, he is my go to hair person from now on!!!!! THANK YOU MR. JAY, in a world were customer service has turned into getting the customer out of the store ASAP, I appreciate your time and attitude and knowledge, your AWESOME!!THANKS FROM RANDY and SAMANTHA
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June 2020 by VB
Bad attitude..
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June 2020 by Lyndsay Lewis Mack
Ros was wonderful and helped so much! Thank you to Beckley Rd Battle Creek!
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May 2020 by Terri Ladner
Very fast service
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May 2020 by Cheyanne Riggs
I absolutely LOVE the staff here! I've been coming there for years now! Jay is AMAZING!
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February 2020 by Steven Attwill
Is Carolyn still working there??