-
December 2023 by Father Stick
Constant Errors, either in app or on site. Has screwed up MULTIPLE BILLS, MULTIPLE TIMES. If you value your money, keep it FAR away from Kellogg's.
-
February 2023 by John Sleight
Kellogg's ruined this town! The people working for Kellogg Community Credit Union are part of the problem. I've had nothing but fraud since I've started with Kellogg Community Credit Union. The managers don't know their own policies. I had fraudulent activity on my account since January 1st I have still yet to receive my money. I wouldn't recommend this Credit Union to anybody. They make the mistake and let my money be taken while it takes almost a month to get mymoney back. I've never had to wait this long for someone taking my money from your bank. Your financial institution is a joke along with Kellogg's! Again I would not recommend this financial institution to my worst enemy. I've had nothing but problems with this institution. It takes him a second to pay these idiots out of my account but it takes a month for them to put it back? ?
-
November 2021 by Monique Ball
Go to Marshall Credit Union. They are straight forward, explain everything, and are honest about their mistakes (on the rare occasion there is one). KCCU is the bank I switched to after moving back home from Big Rapids and so far has been the biggest mistake. I have had this bank for about 3 or 4 months. I am on the phone with them almost every week because of an issue. Anytime you speak to someone at the bank they never document it in your file so you have to document it all yourself to get help or they rob you. Even if you opt out of courtesy pay you will still get charged a courtesy pay fee and they won’t refund it. No one will tell you the same thing. If you are a college student and/or your hard earned money is precious to you definitely go to Marshall Credit Union. I have been so disappointed with this bank. I was told by 5 people they just try to rob you and I feel it to be true. You can’t believe what anyone tells you. It is a mess. They tried to say the last time I spoke with their bank was in October but it was just last Saturday. Save your money and go to Marshall Credit Union they have the same accounts.
-
October 2021 by Yamanator
I hate the new mobile banking website. DO NOT USE THAT IT DOESN'T WORK. Stick with old one!
-
February 2020 by Fede Conde
Best customer orientation! The staff is very courteous and helpful; their financial products very competitive plus offer the convenience of several locations in the area.
-
November 2019 by Mary Miller
I have worked at Kellogg Community Credit Union for over 2 years now. Our team here at KCCU really cares about the communities around us. We are involved with multiple volunteer events every year. The leadership team is passionate about our growth and development. The atmosphere makes it easy to create lasting relationships with our team mates and members that we see every day. I appreciate the opportunities I have had because I work for Kellogg Community Credit Union. If you are looking for a new place to do your financial business, please consider KCCU. We can help make your financial dreams come true!
-
August 2017 by William Maddix
Convenient location. Easy-to-find parking available either on Michigan Avenue or behind Wave Square.
-
July 2017 by Loteria Warren
The employees are very nice, swift and helpful. They have drinks, popcorn and candy to enjoy while you briefly wait to be seen. This is my favorite credit union to go to.
