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December 2023 by Mike McKee
I do not bank with Kellogg, but they are a sister bank to my bank. I used them to deposit money for my bank since my bank isn't in my city, but every enter action has been great, and they are always helpful.
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August 2022 by Ryan Pastor (Pills_Here)
Thinking hard about moving my business elsewhere. On business travel and received a fraudulent charge so I had my card cancelled. I won’t be back in Michigan for a month so I wanted my replacement expedited so that a family member could forward it to me ASAP. They want 40 dollars to expedite this. I have been banking with these chumps since I was a teen and as they have grown their customer service has really become lackluster. Any new prospects should probably take their business somewhere else.
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August 2020 by Airsoftfatty
just tried calling for account balance inquiry and was told for the first time theirs a 3$ charge to check your balance on the phone. THEN GOT TOLD THAT MY INFO WAS WRONG AND I RE STATED ALL OF IT AND FINALLY SHE SAYS OH NVM ITS HEAR, NOW YOU SAID THEIR WAS SOMEONE ON THE ACCOUNT, AT WHAT POINT DOSE IM CHECKING MY BALANCE TURN INTO SOMEONE IS ON THE ACCOUNT.
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June 2020 by Shawn Buck
Not happy banking here they used fine print to nickle and dime me out of hundreds of dollars. Ladys working the Battle Creek branch are rude. Dont trust them with your money consider buying a safe instead.
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April 2020 by Chris W.
As a small business owner in Battle Creek I had an issue I needed to get resolved dealing with a wholesale vendor. Stephanie took my call this morning and helped immensely she made me laugh and fixed the problem. This is indicative of everyone at the credit union! Tons of really good people who are personable, helpful and Compassionate especially for small Veteran owned businesses. I CAN'T imagine going anywhere else to do my personal or professional banking!!!
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November 2019 by Linda Fogel
Great place for ALL your financial needs!
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April 2019 by Molly Hawkins
Tried to get change here for Bronson hospital and they told me no, I needed to have an account.
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February 2019 by Skip Uldriks
They will give you all the time you need to answer your questions. Explain the "fine print"
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December 2018 by Lydia Davis
Nice place great teller's
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March 2018 by Diane Peterson
Great Credit Union! All you need. Friendly people!
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October 2017 by Melissa Hatmaker
It's quiet, quick and they are always friendly.
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April 2017 by Kevin Smith
Terrible credit union bad service take your money some where else
