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December 2023 by Timeka Caldwell
I really like the upgrades and the improvements that has been made at the credit union. I’m enjoying the stay!
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September 2023 by Spencer Waltman
I used one of their new ATM machines and it locked the card in the slot and would not come out. I called their after hours number and was told sorry but because of the holiday weekend it would be locked in the ATM for the next 4 days. I was told it would be 100% safe until they opened up and then staff could get it back for me. I go in this morning and now am told my card was stolen and it's basically not their problem. So I'm out the money that was stolen off my card. I'm just begging everyone to remember the kind of customer service they offer here. That being " it's not their problem"
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September 2023 by Christine Fox
I love Honor !! Since moving to Battle Creek the Helmer Rd. location has been very helpful and consistantly going above and beyond my expectations. Most recently Katie was a huge help with an auto loan. I appriciate the great work that goes on at Honor Credit Union!
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July 2023 by Austin Wines
I would recommend Honor to any of my loved ones who are looking for a lender or credit union that is personable, responsive, and offers competitive rates and deals.I chose Honor for my mortgage because:1. they had the best rates while I was shopping.2. They were the most responsive and personable. I approached 3 other credit unions and they were all slow to respond, reluctant to meet in person, and not communicative in the same manner as Honor.3. I’m a first time home buyer and they were patient with me from the first conversation, answering all my questions and helped me walk thru the emotions of such a big life event.Mary Remynse and Mary Ann Evans (retired) specifically went above and beyond to ensure this process was smooth and easy for me. We had a lot to do in a short amount of time (under one month) and we got it done and closed on time. Their closing gifts were also a thoughtful touch.I’m so grateful for how it all worked out.Thank you Honor CU Urbandale!
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June 2023 by Richard Mcnees II
They do a great job doing what they do also they are all very kind and will do anything too help.
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May 2023 by Real Dinero
I applied 4 an auto loan with my cu Honor got a decision in 5mins or less and was driving away in my new car 2 days later (after I picked it out of course) sign and drive. Ty Honor Credit Union!!!
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May 2023 by Debra Cole
My Auto loan experience was great! Everything was done online in one day and all I had to do was pick-up the check at the local branch. It was the easiest process that I have ever experienced!
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May 2023 by Maggie Payne
I found staff to be friendly, helpful with extra things on my new account. I would recommend to family and friends. Thank you Honor Credit Union
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May 2023 by PHYLLIS GUNNING
We were treated VERY kindly. With lots of smiles and laugh’s
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April 2023 by aleece blata
Big thank you to Heather (Urbandale location) for making the loan process so easy and fast!
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March 2023 by Shawna Holmes
Honor even if they are affiliated with your bank charge a ATM fee. Even if you don't get the cash because the machine is out of money they still charge you this ATM fee after they cancel the transaction. No signs up informing you the machine is out of money as well. glad I left this bank years ago when they added a $15 club membership fee without informing me. My credit union is even confused on why I have a ATM fee and instructed me to call honor which I did and was told it would have been impossible to even use my card if the atm did not have money. As if I'm lying to get $2
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November 2022 by Elissa Ferris
I absolutely love my bank. The people that work there never fail to greet me with a smile, a warm hearted hello, and a genuine interest in me, beyond my finances. I feel like walking into a group of friends whenever I turn in my paycheck!! They all deserve a raise. :)
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September 2022 by wendell & Linda LINDSAY
I joined a year ago best choice iv ever made the staff make you feel important every time your there they helped me build my credit in a year I have a car loan and a cc I never thought I would have in closing thanks for serving your members and helping ? 8-19-22 its been another year still as happy as the first time I visited honor
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August 2022 by Ashleigh West
This location is my go-to! I love when I get Karista as my teller, she is always friendly, knowledgeable, welcoming, & helpful! Any time I have had a question she is able to answer it. I have had other banks/credit unions in the past & Honor blows them out of the water. They really make you feel as though they care. I will always use this credit union & recommend it to family & friends!
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August 2022 by Maryannstokes74star Skippie75
The cashier's are very friendly and know the customers by name. They go out of there way to do whatever is possible to solve your problem.recommend to everyone.
