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January 2024 by Patti Giles
One teller working with 8 people waiting, some walked out as there were other workers in the back room laughing it up, that could have helped out. So if this is appreciating your customers, Time to move on where the workers actually work. And this was after waiting for 15 min at the teller machines, then going inside for another 30 minutes. 45 minutes waiting on one teller.
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January 2024 by Mike Wohlscheid
The associate that I saw was very professional and help me hopefully resolve an issue that could have been costly
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November 2023 by Antonio Ramon
Reba was totally awesome in helping my wife & I refinance Our Highlander. She was able to get us a lower rate that saves approx. $120 a month & about 8 Grand in interest. Would Absolutely recommend Honor as your refinance option. Thank you again Reba & Honor for a great experience...
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November 2023 by Theodore Lockett
The customer service was above expectations the best service ever 5 start out of 5 great thank you.
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September 2023 by Colleen Millison
I was 5 minutes early for my scheduled appointment I had made the day prior online. they had no record of there being an appointment made but were able to accommodate me in very quickly. Brittany is a great help!
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August 2023 by Steven Lyerla Jr
Auto tellers through drive though are really good and all of the people inside are very knowledgeable on all questions I have. I appreciate their hours of being open and all of the servo es they provide.
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April 2023 by Ashleigh Koetje
Always friendly staff, and gets whatever we have needed to get done, never had an issue with anything!
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December 2022 by Reverend Larry Lightfoot
The staff is very friendly and when you walk in you are greeted as you wait in line… the staff goes the extra mile to help you out… A+++++ service nuff said drop the mic
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September 2022 by Brittany Morgan
Shelby Dean is who helped me get my auto loan and I couldn’t be happier with how smooth this process went. She was excellent at her communication with not only myself but also the dealership I was purchasing my vehicle from. I have never had someone go above and beyond when trying to get approved for a loan. I would absolutely work with her again in the future as she was the sole reason I decided to switch banks for my auto loan.
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September 2022 by Jennifer Morford
This location is rarely busy. It's my first choice out of all the Honor branches. The employees are very friendly and helpful.
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April 2022 by Allen J.
Fast and easy. Best loan offer we received out of the three local credit unions we were considering.
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March 2022 by Thomas Nuzzi
The ladies in the Portage Branch are ACES...especially Melani and Jennifer. Thank you for all you have done for my family.
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March 2022 by Kyle Beeler
Honor Credit Union is one of the best banks I have ever worked with. This is the second time I have worked with Mary Ann Evans (Mortgage Loan Originator) . She made the process super easy. She is very knowledgeable in the industry and can help you find the right loan for your situation. We were able to get a cash-out refi completed in 21 days total! I highly suggest using HCU for all of your banking needs and giving Mary Ann a call!
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March 2022 by Jordan Swank
Had a very enjoyable loan experience with Diann Vaden and Reba at the Beckley location. Everything was fast and easy.
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March 2022 by Dawn Anderson Stephens
I highly recommend Honor and dealing with Diann. Was fast and easy transactions. Thanks so much!
