-
September 2024 by Katherine Setler
Trustworthy, reliable, friendly. A place where they know you by name and ask over your family. Ron is honest, never nickle-and-diming. Melissa is kind and efficient. Been coming here for years, and won't go anywhere else.
-
September 2024 by Brendan L
I called this shop for help gathering some information about a classic car I purchased, from the previous owner who passed away, and Melissa was beyond friendly and kind, and she was able to help me get the records immediately. Even though I don’t live here, I can tell that this shop has great integrity and can speak for their personable service. Thank you!
-
September 2024 by Jean Drenth
Holleys has gone way beyond what I expected. I brought in two old (40 y.o.) cars and they (hats off to Ron) got them running. He worked and worked at it. Great job.
-
July 2024 by Sandy Hayes
Our Kia suddenly stopped while driving in traffic without any power or steering.After a few minutes it started again so We called Holley’s and took the car there . In the meantime I googled what might be the problem and all articles mentioned the fuel pump.Ron drove it the following day and couldn’t find any problems so charged us $135. I mentioned the possibility of a fuel pump issue and he said that he didn’t want to replace it because if that wasn’t the problem we would not have a warranty.My husband drove it to Walgreens after picking it up and when he got in the car it wouldn’t start. We had it towed back to Holly’s. It was a Friday so he wasn’t able to check the car out until Monday. No communication from him or his office. I called on Tuesday to ask for an update. His Receptionist called us back stating it was the fuel pump and then it would be $1000 and it would be 5 days before he could get the part.Thinking this price was high, I called around and Zaharions Auto Quoted me $470. We had the car towed there and he overnighted the part and we had the car up and running within 24 hours. The owner of Zaharion’s,John was so incredibly helpful and communicative Stating that the fuel pump has a two-year warranty and wants us to call him next week to make sure everything‘s working fine.
The big Takeaway from the experience is that Ron did not diagnose the fuel pump issue which seemed to be quite obvious and my husband could have had a horrific accident.
-
March 2024 by Cindy Goheen
Good service
-
November 2023 by Andrew Yarber
More than two months wait for rear axle brakes .they gave me a print out of part needed , I did part hunting and found what they needed . They put brakes back together with other missing parts .No emergency brakes . Weak excuse for a repair shop.
-
July 2023 by Jennifer Dexter
The best mechanic shop in town. They worked around my work schedule. They even helped me with transportation while my car was being serviced. I know my car is in good hands. This business truly cares about the consumer.
-
June 2023 by Josh Drew
Melissa is fantastic and Ron/his team obviously take pride in their craft... Check em out, make good decisions
-
October 2022 by Jessie Raymond
Honest and practical about work that needs to be done. I always feel like they do what is needed and are pretty timely about it
-
October 2022 by Autumn Rench
Wouldn't trust anybody else with my car!
-
October 2022 by Holley Giggy
They do good work
-
September 2022 by John Alvin
We brought our car in for AC repair. Ron diagnosed it. We asked that he fix everything needed to complete it. We asked and agreed to OEM parts. He charged us around $1500 for the service with a 24 months or 24000 mile warranty. The AC system stopped working 2 months after Ron said it was completely fixed. We called and scheduled a time to bring the car back in to get it fixed correctly under the warranty as we understand mistakes and/or bad parts happen. Ron never communicated anything back to us for over a week. We called 2x with no call backs and decided to drive down there just for an update. Ron let’s us know that this will not be covered on the warranty but he will now need to replace something else not included in the warranty. He explained that there will be no refund or warranty service for the faulty, incorrect previous job. He told us he needs $800-$1000 more to fix it correctly, We are now out $1500 and still have a broken AC system. It seems like Ron would want to make this right being he diagnosed it himself in the first place. We have taken our vehicles here multiple times and very unfortunately feel completely ripped off here. We just wanted the car fixed correctly and for this shop to stand by their work. We asked Ron for a refund or warranty work to get it done either there or to take it somewhere else and he immediately said no to both and blamed his mistakes/misdiagnosis on our car being older and other parts etc instead of just admitting truthfully he made a mistake or just couldn’t actually do the job. Our whole goal was to be told the truth, properly quoted and have the work correctly performed. Now Ron has our $1500 and we still have a broken car. Not a great feeling for us and not a great situation as we feel ripped off with this whole thing. This is not the way to do business or to treat repeat customers. It’s too bad. We thought these people were good and that we could trust them which at this point does not seem to be the case. Ron, if you are reading this, we just want our car fixed correctly or our money refunded.Service: General repairs & maintenance
-
April 2022 by branden erickson
Great honest guys this place is my new go to, very professional won’t be disappointedServices: Electrical
-
October 2021 by craig bradstreet
Ive known this business for years their word is the second bible to me. They're honest, upfront, and overly fair and helpful. Price is very fair and when they work on your vehicle its done right.
-
October 2021 by Bran'Di Davis
Great customer service with their receptionist, and speedy, quality tightening & cleaning of my car parts even though Ron was the only one working the afternoon I went in. My car has been starting smoothly ever since Ron cleaned & tightened things! No more problems! Highly recommend to anyone.Service: General repairs & maintenance