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November 2023 by Pickles Nichols
The drivers are great, my only problem is the person at night that answers the phone and sets up the rides. I can’t afford a car so I’ve been using this transportation for awhile and everytime I call at night to schedule, the phone guy is SUPER rude and impatient. Normally I don’t do reviews but I feel like something should be said…I get it if you don’t like your job or having a rough day but please don’t take it out on the customers..
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October 2023 by Jack Kerouac Jr.
Punctual, on time, polite,professional safe and clean. Thanks guys
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September 2023 by flower power
A little overpriced but vehicle was clean and driver was professional and prompt
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August 2023 by Stephanie Durfee
They did not come when requested by Medicaid. I will not be using them at all!!!!!!
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June 2023 by Carly4Freedom M.
What a nightmare! I was scheduled for a ride to the airport. They never showed up! I was told they had tried to call me the day before and because I didn't answer they canceled it! and they had a real attitude about it too! Completely unprofessional and down right rude! If it hadn't been for my realtor stopping by I would have been stranded as I had just had my car picked up and shipped to California ! When in doubt call an Uber out of Kalamazoo! They were unopoligetic and simply didn't care! They assume they are the only show in town so they can treat people so horribly but you can always get an Uber from Kalamazoo! they are also outrageously priced! I needed transportation to the court house once, 6 miles away and because they went the wrong way I was charged $18.00.
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May 2023 by Peter Cooke
I got off a train at night in Battle Creek with the thought that I could get a taxi or an Uber ride. No taxi in sight. The app for Uber and Lyft showed a spinning circle that went on forever (there is only one driver in town for Lyft and he works 7 Am until around 7 PM only, no Uber drivers in town). They locked up the station and turned off the lights by 10:30. The station manager was kind enought to give me the number for Greg's Car Service. Because Greg's is contracted to give priority to medical transportation I had to wait over at the BP gas station (locked doors) for about 2 hours. I met a couple homeless people there and fortunately they were friendly. I was delighted when the Greg's driver showed up and I hadn't been mugged. They were able to offer me a local ride (not to Lansing as I had hoped) due to their medical ride business. Greg's was a Godsend being the only ride in the whole area. Otherwise I would have been left standing outside the BP station until AM or walking a couple hours to the hotel. Again I am very glad for Greg's.
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May 2023 by Montana Manning
First time for everything. First time at Firekeepers and first time using Greg’s Car Service and I am truly pleased. Will be visiting again and surely will be using their services!
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April 2023 by Cindy Pham
Told me the arrival time would be 11:45am to go to specialist over an hour away. Said they were 15-20 minutes late. After 20 minutes, stated no later than 5 minutes. Didn't show until 12:44pm. My appointment was at 1:20. Extremely unprofessional and I would go as far as to say unsafe.
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January 2023 by Darla Woodman
Praise The Lord Jesus. So, I Had My Vehicle Towed There in Tact The First Week of November. Was Not Professional With No Paperwork?. Assumption of a Clutch?. And, My Car Came Back to Me With Some Part's in The Trunk With a broken Starter?. Who Was The Mechanic That Did That & Why?? God Bless.
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November 2022 by free dom
Picked up in a nice mini van. Polite driver.
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November 2022 by Yai Vargas
I called a car to drive me from Kellogg’s HQ in Battle Creek to take me to the GRR Ford Airport and it went smoothly. Took about 1 hour 15 mins and the driver was wonderful.
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October 2022 by Carolyn Bush
Great service! Cheryl was friendly, chatty, and got me to my doctor appointment on time! I recently had surgery and can’t drive, and was skeptical calling for a ride, but not anymore. I’ll be a repeat customer for sure. And with luck, I’ll get Cheryl again! Thank you!
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October 2022 by Carlos Celis
They were very nice. But no cars were available.
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September 2022 by Krystal Evenson
Great customer service. Very accommodating when we decided to go back to our hotel early after the show. I would highly recommend Greg's Car Service to everyone!
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September 2022 by M Eady
Sheryl is an excellent, prompt and friendly driver..a little pricey...
