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December 2023 by Shar Landis
The most fantastic people
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July 2023 by Charles Marshall
Not that good and they are not up to date it takes at least 5 to 10 hours for your direct deposit to hit your account they do not offer online banking. They are good in friendly and meanwhile, but it’s like banking in the 90s slow your money is never there when you need it and just make sure life slightly a bit more painful
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May 2023 by Jason Lee Richert
The people here have always been very friendlyI am glad I opened an account here years agoFull service financial institution with some of the best rates I have seen around
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April 2023 by Curt
I've been a member for 48 years and over that time I've had nothing but positive experiences! Thank you for all you continue to do!
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December 2021 by Charitie Angus
Poor customer service.
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November 2021 by ryan trout
They love there customer's, there the best here.
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July 2020 by Bonnie Rochti Davenport
Best Ever.....many many years with no complaints ever....
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March 2019 by Kat Marquette-Emerson-Forte
I have been a member for 20 years. I have had some hardships and they have worked with me and done so without judgement; with empathy and solution focused. I feel GT has always looked out for what was in my best interest financially. I have finance 3 vehicles and many signature loans through them and I have always been been happy.
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December 2018 by Travis Shepard
I've been apart of the credit union for over 20 yrs now, and everytime I go in or go through the drive through all the employees are so so very nice and help you out as much as they can. They actually go out of their way to help the customers out... only bank/credit union I'll ever be apart of. Thanks guys for being there for me when ever I'm in need!!!!! Keep up the great work!!!
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July 2017 by Jerry Allen
the best small and helpful best of the best
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July 2017 by Hollee McGuire
Very poor experience. Spoke with Lindsey Rose on 7/3/2017 regarding a lien release. Lindsey let me know that she would have someone in the loan department reach out too me later that afternoon on 7/3/2017 or first thing on Wednesday morning 7/5/2017. There was no returned phone call concerning the lien release. I then spoke with the "CEO" LuAnn Schott. Whom was very rude and was questioning me on why I needed the lien release in the first place. She then let me know I wouldn't be able to receive the lien release by the end of today at 4:30pm. Therefore it's taken over 48 hour to receive a lien release from this credit union. I asked her why my phone call was never returned and she then proceeded to hang up on me. By far the worst member service I have ever received. I can see why the member wanted to move their loans out of Grand Trunk credit union.
