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“My third purchase in the last 10 years. Always great friendly, knowledgeable staff who actually listen to customer needs. Quick delivery of a quality product. Thank you MattressMart!”
“Great store with a retro feel to it! Has a CVS Pharmacy as well! Lots of great merchandise to choose from. Clothes, shoes, electronics, household items, automotive, toys, food, drinks and gift cards. Clean and well organized store! Full service customer service desk. Has a large parking lot with plenty of spaces available. Good sales and clearance items always going on! Staff is very friendly and helpful! I recommend shopping here if you are in the Battle Creek area!”
“This is a nice used store. They have a lot of things to look at. They try to make it look like a living room setting. It looks real nice, not a bunch of crap crammed onto a shelf.”
“Brittany rocks‼️ She was very pleasant and helpful. She explained everything that I didn’t understand in a kind respectful way. She helped process my payment etc. she is definitely the nicest person I’ve talked to at this location so far. Also they’re delivering team was very fast and careful and professional with setting up my furniture. I’ve had my couch for over a month now but I literally just got off the phone with Britt!”
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“My electric recliner broke late Friday evening and I called Russell's and they said they would be out Monday to evaluate. They came and a new controller needed ordered. Well Tuesday I called and asked if we could expedite the orderer because I have several broken discs in my back and I sleep in the recliner. I was told they couldn't do that but let them work on it. Later that day I was called and told they had a controller and a repair man would stop with it on his way home that day. He showed up and fixed it within minutes. I can't say enough about Russell's service and care for their customers. God bless all of them at Russell's. Thank you so much”