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February 2024 by Queen Kincsem
If I could give less than 1 star, I would. I kept money (over $300) in my account & didn't touch it for a period of time, so they closed my account & didn't tell me. (I even continued to get info about changes to the bank & how it would affect my account.) I was still able to log in online & the app with no notification, so I had no idea. When I found out, I tried to retrieve my money, as I live in a different state now, they refused to give it to me even though they've had my current address since I moved. So essentially they stole my money! This bank is a thief & I would NEVER recommend them to anyone!
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September 2022 by BOSS LADY
The only reason this gets one start is because I'm the beginning Robert green was really nice and seemed helpful otherwise this would get zero.I applied for mortgage loan he responded at first then weeks and months went by nothing, I called all the local flagstars got no help at all, I talked to someone in portage left 2 messages and left message for maneger still nothing. I called Mr Green several times emailed and messaged in the app again no answers no help.I moved on got a loan through someone else and buying home all in one month .Never use this bank very terrible service and. Customer care
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October 2021 by Christine Carbeck
Very nice bank. The people were helpful and friendly.
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September 2021 by Emma O'Dell
The lady who helped me was excellent. I apologize, as I forgot her name.
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February 2021 by Lan Huynh
I just opened a checking account at Flag Bank.I had a great experience with Julia Wedding. She was very kind and friendly and also Mike. I don’t know his last name but I could give him a last name Expert because he knows lots of things most people don’t know. He helped me set up cash App even it wasn’t his job. I felt great and welcome. Thank you both!I would recommend this location (W Columbia and Helmer rd)to family and friends.
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January 2021 by Robert Heath
The staff was very helpful and friendly. Our checking account was established quickly.
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April 2020 by Mary Banks
My experience with Flagstar is that everyone is friendly, courteous and make sure that you feel like you are apart of Flagstar family. I like the service and will recommend it to others.
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November 2017 by Ryan 2008
Excellent bank recommends it to anyone. Julia is a very nice banker she'll make certain your taking care of. Been with them since 2012. Thank flagstar bank for always having my back.