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October 2023 by Ron Kuehle
Very nice people who work for Consumers credit union. They go out of there way to make customers happy. Thanks
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September 2023 by Denise Hendrix
I've been banking with consumers cu for a little over 3yrs & they are always nice, and very helpful. They approved me if a car & personal loan, even though both times I didn't think it could happen. You guys are the best!!!
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September 2023 by Lisa Sorrentino
The girls were very helpful and made the process I came in for very easy and painless! I love Consumers Credit Union!
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August 2023 by Katie Lee
Morgan is the most friendly and helpful person I’ve ever met while at a credit union . Every single time I go in she’s ready and willing to help. She’s VERY patient and VERY polite. Even to the customers who are EXTREMELY impatient and down right rude. I will continue using this location as long as I’m around to do so. 10/10 best credit union experience to have (:
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August 2023 by Carolynn Horner
I Love Consumers Credit Union Battle Creek. Morgan and Tammy are great friends and like family to me . Brandi is a wonderful addition to the Credit Union. They are always helpful and so friendly!! They make you feel so welcome and like family . Genuinely care for their customers and their families. I would recommend this BC Consumer Credit Union to everyone who wants amazing service and opportunities to help manage your financial needs .Love my Credit Union
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August 2023 by Thomas Owsiany
The manager was getting me a replacement card. She kept making small talk and I was in a hurry I told her I just wanted my card. She said it would be just a min and she would have it. I walk out to my car to get a drink of water walk back into the branch and she is working with another customer. Doesn't acknowledge me or say a word as I stood there and waited. Every interaction with this branch has been a nightmare. To have a branch manager say to me "I'd appreciate it if you were nice to me". Id appreciate some half decent customer service. I miss my old branch in Mattawan. I will be closing my accounts soon as I drive back to my old branch. They I trust, this place use the ATM outside or go some place else.
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August 2023 by Adrien Bouyer
Excellent customer service, I love the battle creek office! I have my business account here and many other accounts. Everyone at the battle creek office is very cheerful and helpful each and everytime I walk in. I also love the online banking app as it is very convenient for my business if I can't make it to the credit union.
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August 2023 by Tammy Bechtol
The employees at this branch make my day! They are so pleasant and incredibly helpful. I love my credit union visits !
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August 2023 by Tyler DeKoekkoek
The workers are amazing! They actually care about you and treat you with respect.
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July 2023 by Elise Howard
This bank calls to check and see how you’re doing and if you have any offers coming up. They are very helpful and courteous whenever you have a problem plus quick to resolve most issues if not all. Thank you?
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July 2023 by Tom Corey
Both ladies were very friendly and helpful.
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June 2023 by Kimberly Howell
This experience was definitely different from my first experience, the process was very easy. All I needed to do was follow the instructions. Cody is a very outstanding person, things that he asked me a challenge, but he hung in there, never like a trooper. If I had to do it again, I would definitely want Cody to be a part Cody I look forward to working with you again in the future when I’m ready to get another home. ?
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June 2023 by Pamela Kiewiet
Nice people work. Willing to help with my problem.
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March 2023 by ShiAnn Chambers
Just did app on the phone last night lady just called didnt even try to help me.Thanks but no thanks
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February 2023 by Elizabeth McBride
Fantastic experience from start to finish. Ladies were so friendly and welcoming. They helped my daughter open her first account and made her feel very special. Apart from the amazing staff, the branch is very nice inside. The virtual tellers are quite cool, and make deposits so easy. We will be making this our branch of choice from now on.
