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February 2024 by Sitting Bear
Payed a phone bill for a friend that was in the hospital and were very helpful
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January 2024 by Randy Cavinder Jr
Let me start off by saying, that good customer service is very hard to find... Prior to going into Boost my wife and I were thinking about maybe switching to Metro PCS ( We have been Boost customers for almost a year, and my wife was wanting a new phone. So we considered switching to get a free phone from Metro) As soon as we entered Boost in Pennfield by Pizza Hut, we were greeted by a guy named Rup. He asked us how our week was going and asked what brought us into the store and how he could help us ( and actually he remembered us from stopping by a couple weeks ago and said " hey its good to see you both again!!!" We told him we were considering buying a new phone and asked what we primarily used them for, and he showed us their newest phones and what he thought our best options would be. He also looked up our accounts and let us know when we would be eligible for an upgrade. Rup also told us that if we purchased a new phone, he could get us in and out in 15 minutes. On a scale of 1 - 10, we give Rup a 10 ( really we'd give him a 20 on a scale of 1 - 10 LOL) His AMAZING customer service is literally what kept us both with Boost. We could have went down the road and got a phone for free from Metro PSC but it's worth the cost of a phone if this is the kind of service we can expect. We just both wanted to Thank him and encourage anyone needing mobile phone service or prepaid internet to go visit him. He is very kind and knowledgeable, and Rup did get us out of there in less than 15 minutes!! ( and that's after he set up the phone, applied a case and screen protector!!!!) What a great experience!!!! Thank You Rup!!!
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November 2023 by sgt. diesel Ellinger
Best phone store I went to yesterday this store ain't far from where I live. marshall ain't far from battle Creek I would give it a 5 star
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September 2023 by Jessie lynn Collett
What a great phone buying experiance I would recommend this store over any other !! Best customer service, selection of phones is great, and super attentive for what I used my phone for an what one works best for me an my situation. I love my new phone!
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August 2023 by Roy Daniels
Best phone store in Battle Creek!
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March 2023 by Dawn Estes
I had service with ATT and my phone broke so I went in to get a new phone under their promotion of turn any year and any condition and get a new phone. Well not only did I NOT get the promotion I also got major attitude and yelled at by one of the employees. So my boyfriend has Boost so he took my down to the store. I was helped by Rup - who was amazing especially seeing I came into the store with an attitude from dealing with ATT. Rup was very patient and understanding of what I was going through. Within minutes of being there I was calmed down by the relaxed and comfortable atmosphere in the store. I highly recommend Boost Mobile and this store. Thank you Rup for your amazing service
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March 2023 by Tiane Napilot
Staff was nice and very friendly also informative about info for upgrade.
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February 2023 by Brandon Vanvleet
Boost service is garbage and their phones are rigged
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January 2023 by Penelope Harrington
Rup, Thank you guys so much for your time and help today! hayyyay!! you guys are awesome! it was a fun experience! ?- prince ☔?
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May 2022 by Sherry Wygant
Rob Was super helpful today and I had a great experience at your store!
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March 2022 by Mario Casarez
Battle Creek Michigan boost Mobile store off of Verona road. Good service answered a few questions and concerns about my phone. Yes I would go back, but not very much selections of phones. I was there to pay monthly payment.
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January 2022 by Lyndy Watson
Elijah and Curtis were extremely helpful and treated us as valuable customers. I will always drive further to this location due to the service I received. Kudos to these two young men.
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December 2021 by Jonah Modert
Ridiculous business. They wouldnt activate my sons phone when hes already got a phone on my plan because they told me their boss dosen't want them switching phones on a plan they dont offer anymore.... I looked right at him and said but I dont want to change my plan just switching phones. They gave me the run around and wouldn't activate it for me. I left that store drove to the store in urbandale and they had it switched in 5 minutes and was very professional and courteous. Dont waste your time with these guys its a joke and they just want to take advantage of you. The worst part is it was Christmas eve and the guys knew the iPhone was my sons gift and they didnt care.
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November 2021 by Mary Thompson
I'm new to technology,I really appreciated Robert and Sean's helpfulness!!
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September 2021 by Julie Marion
they took the time to help my husband switch from his old phone to a new phone, took an hour, but was very worth it