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January 2024 by Geofferson Scott
The manager berated my mother over the phone and was extremely rude and condescending. The customer service is utterly appalling. Do NOT give this place any business.
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January 2024 by Jessica Clark
Extremely rude associates. Stood in the office talking while we stood at the register for 5 min waiting for them to realize anyone was there. Then when reentering my information he stated that the person I talked to had messed everything up and it all had to be redone. All the while telling me how I overpaid for the item and when I called him out he was very defensive. Just in a hurry to go continue his conversation with what I assume is the manager. Would have been a great experience if I didn’t have to deal with in store employees.
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November 2023 by Kyung Soon
I have multiple sclerosis and their Accounts Manager Chris still choose to speak to me in a manner I couldn't understand. When I politely stated my condition and the difficulty I had understanding him he said call back another day and hung up in my face. I've been doing business with them less than 30 days just needed a simple adjustment to my rental but the accounts manager failed on the level of respect.UpdateYes the day I posted this review I called and put in a complaint to corporate. I also called Rent A Center to explain what I needed. They actually listened and RESPECTED ME. As another reviewer stated I do believe Chris (accounts manager) and Courtney (sales associate) are either relatives or significant others. They have each other's backs Regardless.
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August 2023 by Dawn Burton
Employees are friendly and prices are reasonable.
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August 2023 by BOSS LADY
They have some stuff that's nice but not a lot of good living room sets,but the people there are really nice they are justOver priced
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March 2023 by Carol Lake
Very friendly and really enjoyed talking to him
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January 2023 by Autumn Riley
Brittany rocks‼️ She was very pleasant and helpful. She explained everything that I didn’t understand in a kind respectful way. She helped process my payment etc. she is definitely the nicest person I’ve talked to at this location so far. Also they’re delivering team was very fast and careful and professional with setting up my furniture. I’ve had my couch for over a month now but I literally just got off the phone with Britt!
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January 2023 by Larry Robinson
Only had their merchandise for one week as was paid up for a month and received no in store credit or refund.
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November 2022 by Paisley Squires
Says dollar down gets you your item but you also got to have first month with it. How's that really a dollar down ??? really gotcha thinking
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January 2022 by Melissa Wirebaugh
Amazing store, always have a smile on there face, friendly staff. Works with you. My husband and I have been customers for 3 years.5 stars but today a Aaron's employee delivery person. Ran a bus driver red lights. Could have seriously hurt a child.
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December 2021 by Angel's Creed
I recently leased this very small dryer from Aaron’s that does not even work well. I am being over charged for this thing as it is and they are now trying to tell me that if I cancel my club membership that we did not ask for which happens to be optional, for $10 that the price of the dryer will remain the same!!! My monthly payment was $55.97 from day one and somehow the next month jumped to $66.30. If you take that $9.99 membership off it should be cheaper but not according to them. These people are a rip off and looking to make a buck anyway they can even if it’s ripping off their customers. Take my advice people and find a place out of town to lease from unless you like headaches. Horrible place and horrible staff. Barb and Dan you know what your doing in that store is bad business.
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December 2021 by Dayanna M (dayannalee)
If I could give zero stars I would. Stop calling me, I'm not Karen. This is borderline harassment at this point. Leave me alone :)-Dayanna (21 yr old, from INDIANA)NOT KAREN!!!!
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October 2021 by Keshia Ward
Haven't gotten my stuff yet so will update but my visit today was great and the customer services is excellent excited to start with this company and rid of the old.
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September 2021 by Roger Morford
Great bunch. Barb is my hero.
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September 2021 by Shawn Hurley
Friendly helpful employees. The guy that answered the phone went out of his way to get me what I wanted.